Senior Business Analyst

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Senior Business Analyst

Hatfield

£45K-£65K

The Business Analyst/Pre-sales consultant is a senior role with strong Pre-sales, Business Analysis and Project Management skills, and responsible for designing and overseeing the delivery of technical solutions within sales cycle. This is a consultative role working closely with the Sales and the internal technical solution owners and driving the technical solution to meet business requirements in the pre-sales opportunity.

Work with sales team and potential customers to understand their business and define and offer the most appropriate solution by using standard solution

Participate in sales demos and discussions and respond to Request For Information/Request For Proposals and Best And Final Offer (BAFO)

Provide estimates and quotes for technical solution delivery and prepare Statement of Work

Conduct Due Diligent sessions with the customer before BAFO and post contract verifications

Identify the gap between customer requirements and the standard solution

Identify and manage Technical requirements outside of the standard solution

The Ideal candidate:

Proven record of Pre-sales or business analysis experience in IT managed services

Clarifying requirements

Creating cost models

Validation of proposed solutions against standards

Following governance processes

ITIL foundation qualification

Strong experience of IT service management tools (BMC Remedy or ServiceNow)

Understanding of B2B integrations

Understanding of IT Infrastructure including connectivity solutions, ADSL, MPLS, Internet VPN

Experience in writing Statement of Work documents including commercial elements