2nd Line Support

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2nd Line Support

3 months

South West London

I am currently recruiting for a 2nd Line support/ 2nd Line Service Desk Analyst to come and join the Service Desk team on a 3 month contract based in South West London.

You-2nd Line support/ 2nd Line Service Desk Analyst will be required to ensure the delivery of the day to day support, from any request at 1st-2nd Line and escalate further when needed. The support within this team is on a rota basis changing weekly.

You-2nd Line support/ 2nd Line Service Desk Analyst would need to maintain a pro-active role in monitoring all requests, incidents and problems.

Essential Skills:

Symantec Ghost- imaging and deployment

SCCM- imaging and deployment

Office 365- Hybrid environments-Exchange

Win 7/10

Previous experience of working in a Service Desk environment

Good customer service skills

AD

VMWare

Cisco phone system

Veeam

Citrix XenDesktop

This is an exciting opportunity as you- 2nd Line support/ 2nd Line Service Desk Analyst will be involved in day to day support, as well as various projects and as such will be working with current and new technologies.

If you have the above skill set and looking to embark on your next contract role, then please get in touch with Nicola Moss at Computer Futures and call 0207 907 3868 to find out more.

To find out more about Computer Futures please visit www.computerfutures.com

Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales