Implementation Project Manager
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I am currently working with a leading FinTech company with an innovative SaaS / managed enterprise platform for the finance sector. The company is currently on-boarding some major customers and has a strong pipeline of client implementations. I am looking for a highly motivated Technical Implementation Manager to join our clients Operations team and lead their customer on-boarding.
What will you be doing?
* The Technical Implementation Manager will be responsible for taking new clients from pre and post-sale through the pilot and integration process to full rollout of the company's product within that client
* Deliver and continuously improving client onboarding and project management processes
* Work with stakeholders internally and externally to define and scope project aims, deliverables, and initiation activities
* Become an expert in our clients product and it's set of APIs to guide and advise clients on implementation and product roll out best practices
* Maintain a client update board using the tooling of your choice to update and inform the senior management team
* Form a key part of the product management feedback loop to ensure the product roadmap is developing upon client needs
Experience Required:
* 3+ years technical project management and implementation experience
* Product rollout/implementation experience (ideally for a SaaS product)
* Strong verbal and written communication skills
* A self-starter who has a track record of delivering in a fast-paced environment
* Takes ownership of issues and sees them through to resolution
* Ability to be a hands-on lead, driving execution and strategy
* Strong analytical and technical skills
* Experience engaging with people across a variety of levels with diverse backgrounds
If this is a role you are interested in, or you know someone who could be suitable then please send through an up to date copy of your CV or pass on my details as we offer an excellent referral scheme.
Look forward to hearing from you.
To find out more about Computer Futures please visit www.computerfutures.com
Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Agency in relation to this vacancy | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales