Desktop Support - Gaming/Gambling Industry - Permanent - London

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Desktop Support - Gaming/Gambling Industry - Permanent - London

My client are a market leading online gaming and gambling company, based in Central London. With an emphasis and focus on the customer journey and customer satisfaction they have established themselves as a leading provider of first class entertainment across streams such as betting, casino, bingo, poker etc. They are looking for a Desktop Support to join their growing tech team to provide and support the user experience through excellent customer service.

What you will be doing?

You will be responsible for providing 1st line support for their Microsoft platform across the board. You will be supporting customers with any concerns or issues they may be having, which could cover anything from password reset, sharing file access, creating VPN accounts, connecting to bespoke platforms, or trouble shooting data transfers. There will be ample opportunity for you to also get involved in project work.

What you will have..

* Experience in a 1st line support role

* Experience with Cloud Office365

* Any exposure to SQL and data connectivity would be desirable

* AWS or Redshift experience

* Strong customer communication experience

If you're looking for your next opportunity to join a growing, innovative gaming/gambling company, please reply with a copy of your CV!