Trainer - Courseware

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Trainer - Course-ware

4 months

Nottingham - can be flexible working from home

As a Course ware Designer, you will be partnering with internal customers to deliver innovative and engaging digital design solutions in a fast paced, agile environment. This role will require you to work closely with peers and subject matter experts to shape the design of cutting edge content that supports the organisation.

Key Responsibilities:

* To develop training course material, including presentations, workbooks, demos and tests.

* To develop how-to-guides and standard operating procedures for end-users

* To deliver training courses in both formal (e.g. classroom) and informal (e.g. "drop-in" sessions) settings to business teams.

*Provide feedback and guidance to peers including eLearning developers

*Consult with eLearning developers on incorporating multimedia options to create a rich robust learning experience

Experience and Technical skills:

* Significant experience in developing training materials and training users

* Previous experience of working with a cloud based Learning solution is desirable

* Experience of creating e-learning and other documentation including videos and podcasts is desirable

*End to end blended learning design and creation

*Experience in creating soft skills/conversation skills training for agents (onshore and offshore)

*Ideally experience of call centre, specifically in a collections environment

*Able to use articulate/storyline software

Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

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