2ND LINE SUPPORT ENGINEER - EDINBURGH - 3 MONTH CONTRACT
Recruiter
Listed on
Location
Salary/Rate
Type
Start Date
This job has now expired please search on the home page to find live IT Jobs.
2nd LINE SUPPORT ENGINEER - EDINBURGH - 3 MONTH CONTRACT
Our Edinburgh based client currently require an IT professional to join them to assist in providing 2nd line support on an initial 3 month contract.
Our Market Leading Client are seeking a passionate and driven individual to take on the role of 2nd Line Infrastructure Support Engineer. Within this role you will be providing incident resolutions in a customer service style environment via telephone, email and remote support applications. You will need to be a proactive individual, with an end user focused approach and have a strong understanding of various aspects of IT.
For this role you must have:
* Previous experience in a similar support position
* Ability to identify and resolve issues, whilst providing exemplary customer service
* Personable nature, with great communication skills
* Solid grasp of networking operating systems and hardware
* Good knowledge and understanding of Microsoft products
* Previous experience within supporting end user platforms (Linux, VDI, etc..)
* An understanding of VMware or other virtualisation tools
* ITIL qualification
For more information please apply directly or call Lauren Lee on 0131 558 4806.