Server and Environments Functional Lead

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Over the last few years, we’ve been on a significant transformation journey and brought our ICT service back in-house. It’s given us the opportunity to be ahead of the curve, adopting cutting-edge technology and innovating the structure of our systems.

We are looking to strengthen our service bringing professional dedicated and skilled staff into our permanent structure. We have several vacancies in our operations team and are keen to recruit candidates who can take responsibility, be open honest and respectful, actively listen and learn and work together to find solutions.

The Server and Environments Functional Lead is a role within information technology, reporting to the ICT Operations Manager, having accountability for managing the areas of infrastructure or application support, and development. You will have an overarching responsibility for the day to day operational management of the Council's infrastructure or applications, installing, administering, and optimising mainly Azure cloud based Microsoft Windows servers and related components to achieve and maintain high performance of business applications and work with enterprise architects to design our future strategy.

In addition, this role includes managing a team of server and environments staff, ensuring the customer receives a joined-up and reliable service and the service and the support tasks are managed and resolved to Operational Level Agreements OLA and Service Level Agreements SLA outcomes. You’ll be used to being accountable for the operational server and environments service delivery across ICT and the rest of the organisation to ensure Council needs are met. An important aspect of this role is to maintain the inventory of server location and connections covering all of Enfield council’s operational locations, owning and updating server names, locations, capacity, connections and third-party support relationships and support activities.

In the absence of the ICT Operations Manager this role will be required to deputise and act as the primary escalation point and communication channel to/from all other IT teams.

This service may be provided 24 x 7 x 365. As such, there may be times when the post holder is required to be available out of hours, including weekends.

Closing date: Midnight 30th August 2018

Interviews intending to take place week commencing 10th - 14th September 2018.

To apply please click the APPLY button!