Technical Training Specialist

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London

Contract opportunity

Negotiable hourly rate

Responsible for leading the delivery of user training, based on a "train the trainer" approach, of the integrated British American Tobacco (BAT) Track and Trace and SAP ERP solution deployed in the various BAT or 3rd party logistics managed warehouses.

Responsibilities:

* Manage the delivery plan for the updating of the relevant training material in line with the BAT quality acceptance criteria and latest business release of the Track & Trace solution.

* Liaise with the relevant Honeywell deployment project manager for the allocation of technical consultant resources to support the updating of the training material as per the delivery plan.

* Provide consulting support to the local BAT factory or end market business during their training needs analysis and planning.

* Support the Honeywell and partner consultants with the required training collateral for super user training in full and on time as per plan.

* Liaise with BAT TPD2019 Data Manager to ensure data requirements for training delivery is defined for the relevant deployment and available on time as per plan.

* Continuous evaluation of super user training and reporting per deployment and applying improvements where required.

Key Relationships:

* BAT TPD2019 programme members (Global Change & Comms Manager, Local project managers)

* Honeywell and partner project managers and consultants

Skills and experience:

* Education: University Degree

* Minimum 8 years progressive experience in training delivery for large scale organisations, with emphasis on enterprise solutions (SAP ERP training experience is recommended) and learning management systems eg uPerform

* Sound knowledge in Supply Chain processes for global companies

* Ability to see the "big picture"

* Sound experience in project management

* Ability to manage stakeholders