Senior Business Change Consultant

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Senior Business Change Consultant - Global Trade Management, Change Management, Business Readiness, Stakeholder Management

We have an opportunity for a Business Change Consultant to join Experis on a permanent basis. You will be working as part of our Employed Consultant team, on site with a multi-national technology company based in Central London. This is a chance to be part of an award-winning organisation whose key priority is investing in its people.

Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively.

Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development.

Role Purpose:

The role of the Business Change Consultant is to ensure that all change initiatives are understood, that users are prepared to adopt the new ways of working ensuring that business processes, working practices, systems and support structures across the business are adjusted to drive tangible and non-tangible business benefits.

Principal Accountabilities:

The Business Change Consultant must ensure that each initiative is effectively delivered into the relevant business areas by means of carefully developed and co-ordinated change management plans.

Specifically, the Business Change Consultant will ensure:

* Each different business area is sufficiently prepared for the impact of the new ways of working

* There is sufficient support available for the new ways of working to operate in a 'business as usual' state

* To support colleagues whilst the transition is taking place

* Full adoption and utilization is maximized

* Reinforcement plans are in place

Key Responsibilities:

To be responsible for the delivery of effective change management, which includes the promotion of:

* Business vision, and maintaining the benefits framework that links change delivery to the achievement of business benefits

* Working with operational managers to embed changes within the business. Identifying what changes in processes, procedures and practices are needed to achieve change and deliver the planned benefits.

* To identify and support any additional change managers, key users, and change agents in the development of appropriate change management plans for any change initiatives

* To deliver change management activities to ensure ongoing stakeholder and user engagement.

Activities will include, but not limited to:

* Plan business change activities for the project

* Deliver and implement Project Change approach plan and strategy

* Appropriate change impact assessment work

* Business Readiness activities

* Stakeholder Engagement and management approach

* Lead and promote effective ways of working within the team

* Lead the transition to BAU

* Reporting, planning, managing to plan, managing risks/issues, appropriate escalation

* Ongoing support structure and continuous improvement plans identified

* To liaise with the owners of any other relevant plans to ensure that change requirements remain fully linked to and part of the overall process for managing change initiatives

* To ensure that business stability is maintained during the transition and that the changes are effectively integrated into the teams

* To identify and implement mechanisms by which benefits can be realised and measured and to support the Business in taking ownership of the required activities

* To initiate reviews to ensure that the new capabilities are being embedded and established

* Such other activities as may be required to fulfil your responsibilities

Knowledge Skills and Experience:

* A solid understanding of how people go through change and the change process

* Experience and knowledge of change management principles, methodologies and tools

* Excellent active listening skills

* Ability to clearly articulate messages to a variety of audiences

* Ability to establish and maintain strong relationships

* Forward looking with a holistic approach

* Problem solving and root cause identification skills

* Able to work effectively at all levels in an organisation

* Must be a team player and able to work collaboratively with others