Broadcast Engineer (Linux - 3rd Line Support)
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Broadcast Engineer (Linux - 3rd Line Support)- West London with travel - Initial 3-month contract
Broadcast Engineer (Linux - 3rd Line Support) required to join a multinational technology company on an initial 3 month contract based in West London with the possibility of travel.
The client requires a Broadcast Engineer with strong digital broadcast/VOD/IP environment experience to join to work on a broadcasting and media project.
Experience
A successful candidate will need to be an experienced support engineer, with a strong focus on
Customer service. Suitable candidates must have the following skills:
* Digital Broadcast/CA/DRM/VOD system experience
* Proven support experience in a Linux/Oracle/IP environment
* Solid end-to-end troubleshooting skills
* Good relational database SQL skills
* Good Unix Shell scripting skills
* Good knowledge of applications running in a TCP/IP network environment
Responsibilities
* Provide proprietary application support at a major customer site.
* Rapid response to live system issues, ensuring that the customer is always kept up to date with the progress of any investigation, and responsible for providing a detailed resolution report, including any further required actions.
* Feedback detailed analysis of any software defects to the appropriate development team, including project management where required.
* Proficient and timely installations of the client's headend components for both live and test customer systems.
* Participate in new system deployments, and take on new solution responsibility, as well as sharing the knowledge within the group.
* Work within a shift rota to provide 24/7 on-call support escalation, and shifts within the extended support hours (07:00-19:00 Mon-Fri).
If this role is of interest to you please submit your CV in the first instance.
Rachel Adati-Kumi
0161 924 1422