Senior IT Support Specialist

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Senior IT Support Specialist 

Exeter, Devon 

About the Organisation: 

Based in 25 acres of beautiful grounds, our client is an independent educational organisation for pupils aged 7 - 18. Their strong links to the local community, well-established pastoral care systems and fantastic teaching enable them to challenge, inspire and deliver the very best learning to their students. 

Now, our client is looking for a Senior IT Support Specialist to support their technology usages across the school during term-time. 

Your Rewards: 

- Salary of £28,000 - £30,000 pro rata 

- Pension (employer contribution of 8%, employee contribution of 3.5%) 

- Free lunch during term time 

- Develop your career with a successful school 

- Help to create a fantastic learning environment for pupils 

- 22 days’ holiday plus Bank Holidays 

This is a superb chance to get involved with one of Devon’s leading private educators and play a key role in our client’s technical innovation and the direction of their IT and mobile infrastructure. 

It’s an exciting time to join the school as they move towards more dependence on mobile technology and you will have the chance to play a key role in the success of this programme. 

What’s more, you’ll have the chance to work alongside some of the best teaching staff in the region and enjoy the enthusiasm of engaged learners. 

Your Role: 

As a Senior IT Support Specialist, you will ensure that our client’s technical estate is fully functioning, well managed and usable. 

Specifically, you will support the day-to-day operation of school networks and information systems, manage all mobile devices and provide a first line technical support service to staff. 

This will involve: 

- Managing switches, firewalls, wireless solutions and servers 

- Overseeing the photocopying and print management systems 

- Management of user accounts and the internal communication system including phones 

- Supporting the mobile strategy and ensuring its success 

- Deploying mobile devices at the beginning of the year and resolving ongoing maintenance and support matters 

- Advising and guiding the Senior Management Team on the direction of the mobile technology 

- Working with the IT Support Technician to provide technical support, training and advice to staff 

About You: 

To be considered as a Senior IT Support Specialist, you will need: 

- Prior experience of mobile device deployments (particularly iPads in an education setting) 

- Strong technical skills 

- A methodical approach to problem solving 

- A keen eye for detail 

- Strong communication skills 

- The flexibility to work in a variety of different roles 

Our client is looking to hear from people who have held the role of Senior IT Support Specialist, IT Support Engineer, Senior IT Support Technician, 1st Line Engineer, Desktop Support Engineer, Desktop Support Specialist, Network Support Engineer, or Helpdesk Engineer. 

Our client is committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening, appropriate to the post, including checks with past employers and the Disclosure and Barring Service. Employment is subject to the receipt of two satisfactory references provided specifically for this post and addressed to the School, and to satisfactory DBS clearance. 

So, if you are ready for your next challenge as a Senior IT Support Specialist, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.