Contract Manager - Commercial Team - Devising and Drafting

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Contract Manager - Commercial Team - Outsourcing - Call Centre Operations - Stakeholder Management - Commercial Relationship Management - Devising and Drafting Contracts - 3rd Party Relationship Management

My client a leading Energy and Utilities organisation are seeking a Contracts Manager with the ability to devise and draft contracts and ideally a knowledge of Call Centre Operations. With experience of managing outsourcing processes, you will be tasked with supporting the outsourcing transition for both Back Office and Debt functions from a contractual and commercial perspective.

This role has a primary focus on the management of outsource contact services and telephony infrastructure services but the team's remit is far broader than this and the successful candidate can add value across a wide spectrum of activities such as Budgetary Control and Business Risk Processes, the primary role being to ensure commercial integrity on all matters and contracts within the annual >£100m Commercial spend.

Core Duties:

* Managing the process of creation, negotiation and the ongoing management of Commercial Contracts

* Management of all contract related activities, including the development and creation of brand new commercial contracts and associated contract variations.

* Devising and drafting new contract schedules

* Stakeholder Management

* Establish and conduct monthly/quarterly performance reviews with third parties and key internal stakeholders

* Work closely with third parties to identify and drive the successful delivery of service improvements and initiatives to improve contracted services or provide cost savings.

* Identification and management of any business risks associated with the contracted service, up to and including UK Board-level.

* Ensuring that commercial contracts remain compliant within a corporate governance model, meeting all contractual, commercial, legal and regulatory requirements and obligations and actual contract spend is within its authorised budget and any potential under/overspend is managed within that governance.

Essential Skills

* Relationship Management

* Strong commercial and analytical acumen.

* Proven ability to make decisions and deliver against tight deadlines amidst conflicting priorities.

* Pro-active and creative approach to problem solving.

* Full driving licence and willingness to travel to other sites, third party offices and industry forums on a national basis.

* The ability to challenge established thinking in order to make positive changes to business processes.

* Understand any regulations, policies and processes which relate to the job role and provide fair outcomes when giving service to our customers.

Desirable

* Knowledge of the electricity and gas markets, including the regulatory environment.

* Pro-active and creative approach to problem solving.

* Working knowledge of preparing and maintaining commercial documents, as well as contract law.