Application Support Engineer

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Application Support Engineer

Permanent positions based in Swansea - £24,876 to £42,991

Would you like the opportunity to contribute to the support and development of new DVLA IT services? If so, our Software Engineer Applications Support role will provide the challenge you are looking for.

We are looking for Software Engineers to support DVLA's legacy and cloud-based Applications, both internal and public facing. DVLA's systems taken more than 4 million driving licence applications every year, there are 33 million vehicles taxed online every year, 6 million card payments taken every year (2nd biggest in the UK), 86 million driver and vehicle records and we take £6 billion in revenue every year (more than Amazon UK). You will be a highly motivated engineer with excellent problem solving skills and have a passion for learning on one of the largest government computing programmes.

You will be supporting the programme that migrates legacy technology onto new, cloud-based platforms, ensuring that the solutions are supportable and fit for purpose. You will be empowered to enhance the systems, constantly putting continuous improvement at the forefront of the work that you do.

2018 is going to be an exciting year in DVLA IT Services where we are continuing the major transformation of our legacy estate utilising an in-house developed and supported set of services. Our services will have the reach to every household in the UK, the size and scale would be the envy of any UK ecommerce service provider, so it will be a fabulous opportunity to make a difference for us and for you.

You will have the opportunity to:-

* Analyse and resolve service delivery issues

* Demonstrate knowledge of a technical specialism

* Work on your own initiative

* Follow and/or contribute to the development of documented processes

* Monitor technology performance and identify opportunities to improve it - continual improvement ethos

* Develop and maintain good relationships with stakeholders across the business

* Develop own skills and actively coach and develop others

* Develop an understanding of DVLA's services

* Working collaboratively within a team structure supporting and learning from other team members mentoring junior developers (where applicable)

* Supporting the standardisation of documentation

Essential Criteria

Based on the level of the role you will be undertaking it will require: -

* Substantial to novice experience in application development using recognised programming languages with the drive and willingness to learn new languages and frameworks

* Experience in leading or supporting the design, development, testing, and quality assurance of bespoke applications throughout the lifecycle using recognised programming language

* Excellent analytical skills and with excellent written communication skills including reports, and technical specifications

* Ability to communicate effectively to customers at all levels of the business

* The ability to demonstrate the competencies to rapidly acquire the skills in another development language

* Experience in system support and continuous improvement

* Experience in object oriented programming languages and cloud technologies (for example Java, AWS and Unix technologies)

Interested? Apply here today!

DVLA will not discriminate on grounds of age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sexual orientation, those with caring responsibilities, part time workers or any other factor