Infrastructure Technical Specialist TPAM
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Role: Infrastructure Technical Specialist | TPAM | Power Shell | Windows |
Location: Sheffield
Duration: 3 Months + extension
Start date: ASAP
Responsibilities include:
* Providing support and coordination for UK and global desktop & self-service infrastructure related projects.
* Leading technical development and owning technologies within the estate.
* Delivering concurrent projects that vary in scale and complexity to meet changing and challenging objectives.
* Delivering new products across the desktop and self-service estate.
* Resolving complex technical problems.
* Monitoring and coordination of changes delivered across the environment.
* Drive process improvement within the estate.
Special Requirements:
* The job holder will require excellent technical, planning, communication, co-operation and reporting skills as well as an understanding of the way IT is set up and used within IT Operations. In addition they will need to:
* Be well organized and self-motivated.
* Be able to carry out complex troubleshooting on multiple technologies.
* Have working knowledge of the Microsoft Windows Operating Systems (Windows 7,8.1 and 10)
* Working knowledge of Microsoft Technologies including AD, SCCM.
* Solid experience in 3rd level support troubleshooting and infrastructure support.
* Expertise in DELL TPAM or Avecto Privilege Guard/Defendpoint or other privileged access control tools.
* Scripting/programming knowledge preferred using VB and/or Powershell
* Willing to take on responsibility and work independently.
* Able to analyse complex technical problems.
* Have strong interpersonal skills.
* Able to produce clear and concise documentation.
* Be customer focused.
* Able to deliver work within tight timescales and under pressure.
* Have excellent proven communication skills at all levels, both verbal and written.
* Experience using ITIL concepts.
PLEASE SUBMIT CV'S AT THE FIRST INSTANCE
