Windows Technical Specialist (Access Control Tools)

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Role: Windows Technical Specialist (Access Control Tools)

Start Date: ASAP

Location: Sheffield

Duration: 3-6 months

The team have an opportunity for a technical specialist working as part of the team to support, deliver and co-ordinate changes across the Windows Client Self-service environment.

Responsibilities include-

* Providing support and coordination for UK and global desktop & self-service infrastructure related projects.

* Leading technical development and owning technologies within the estate.

* Delivering concurrent projects that vary in scale and complexity to meet changing and challenging objectives.

* Delivering new products across the desktop and self-service estate.

* Resolving complex technical problems.

* Monitoring and coordination of changes delivered across the environment.

* Drive process improvement within the estate.

Special Requirements:

The job holder will require excellent technical, planning, communication, co-operation and reporting skills as well as an understanding of the way IT is set up and used within IT Operations. In addition they will need to:

* Be well organized and self-motivated.

* Be able to carry out complex troubleshooting on multiple technologies.

* Have working knowledge of the Microsoft Windows Operating Systems (Windows 7,8.1 and 10)

* Working knowledge of Microsoft Technologies including AD, SCCM.

* Expertise in BIOS Management through Intel vPro/AMT technology

* Solid experience in 3rd level support troubleshooting and infrastructure support.

* Expertise in DELL TPAM or Avecto Privilege Guard/Defendpoint or other privileged access control tools.-

* Scripting/programming knowledge preferred using VB and/or Powershell

* Willing to take on responsibility and work independently.

* Able to analyse complex technical problems.

* Have strong interpersonal skills.

* Able to produce clear and concise documentation.