Service Desk Analyst (1st / 2nd line)

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Service Desk Analyst (1st / 2nd line)

Market Rate (initial 6 months)

Leicester

We are looking for a Service Desk Analyst (1st / 2nd line) for a prestigious retailer based in Leicester.

The ideal Service Desk Analyst (1st / 2nd line), will have extensive experience of 1st / 2nd line support. Any experience with POS or retail systems would be a distinct advantage.

Hours will be shift based, we cover 08:00 - 22:30 Mon - Fri, 08:00 - 21:30 Sat and 10:00 - 19:00 Sun.

Skills

*POS systems

*Practical workstation experience

*Windows

*Active Directory

*Telephony and mobile

*Hardware and Software deployment experience

*Experience of installing PC Hardware and printers

*MS Office Knowledge

*User account administration experience

*Ability to understand documentation and processes

*Email administration skills

Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

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