Data Quality Officer
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Dementia devastates lives. By 2021, 1 million people will be living with the condition. But dementia won't win. Until the day we find a cure, Alzheimer's Society will be here for anyone affected by dementia - wherever they are, whatever they're going through. Everything we do is informed and inspired by them.
We are the UK's leading dementia charity. Every day, we work tirelessly to find new treatments and, ultimately, a cure for dementia. We provide expert information, training, and support services to all those who need our help. And we are creating a more dementia-friendly society so people with the condition can live without fear and prejudice.
About the role
In the Fundraising Database Support team (FDS) you will have a critical role in maintaining and improving the Fundraising CRM’s Data Quality, and ensuring that as an organisation we instil a culture of achieving the highest data quality standards across our systems. The post holder will identify and resolve existing data quality issues; analyse the causes of these issues and recommend solutions; develop appropriate communications to promote excellence and accuracy in database use amongst colleagues at all levels; and thereby enable first class supporter care, maximising income and ensuring the best possible customer experience is delivered to Alzheimer’s Society’s supporters, staff and volunteers.
The post holder will work with colleagues across the business and external suppliers to ensure we continually improve our business processes and maintain excellent data integrity and data quality.
You will demonstrate an enthusiasm for data management and an innovative approach to data quality assessment and improvement; reliable attention to detail and strong data management skills; an ability to trace the causes of data issues to their source and to recommend efficient solutions; and a commitment to supporting and improving your team and communicating good data practice persuasively to colleagues.
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work-life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.