Enterprise Architect Customer Solutions

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Architect EA with an in depth understanding of Digital Marketing and how technology can be used effectively with a focus on Customer Solutions is required to join us as we go through a dynamic period of growth and change. We are looking for an Enterprise Architect with a proven experience of designing and delivering CRM systems. You will have a solid understanding of Salesforce automation, quotation systems and Telesales platforms with demonstrable experience of campaign management. We also expect you to have knowledge of Customer MDM and knowledge of Search technologies implementation.

Key Accountabilities

* Contribute to architecture strategies, principles, patterns, policies and standards.

* Contribute to the knowledge base of the Group's Enterprise Architecture, including models and architectural views of supporting business, application and technology domains.

* Provide consultancy support to strategic decision making through the use of architectural models.

* Definition of baseline and target architectures, across multiple domains, in support of strategic initiatives.

* Assess and communicate the impacts, trade-offs, risks, costs, benefits and opportunities of proposed options.

* Provide input to the Technology Strategy.

* Guide Technology specialists in best practice for transformational initiatives and programmes.

* Development of technology roadmaps and transition state architectures

* Capture and track the progress of emerging architecture evolution against KPI's

* Keep Technology functional managers aware of key Line of Business issues, identifying and resolving potential problems and conflicts.

* Ensure that planned technology change exhibits enterprise-wide cohesion and lean characteristics.

Essential Architecture Knowledge & Experience:

* Definition of baseline and target architectures, across multiple domains, in support of strategic initiatives.

* Assess and communicate the impacts, trade-offs, risks, costs, benefits and opportunities of proposed options.

* Contribute to the knowledge base of the Group's Enterprise Architecture, including models and architectural views of supporting business, application and technology domains.

* Provide support in strategic decision making through the use of architectural models.

* Solid understanding of Reference Models.

* Provide input to the Technology Departments Strategy.

Desirable:

* International/global business experience.

* A proven understanding and experience of architecture frameworks, e.g. TOGAF or Zachman and demonstrable experience in working within EA using a framework for at least 3 years.

* Strong experience of working as an Enterprise Architect in a B2B or B2C environment.

* EA toolset experience

* Preference for candidates with previous development experience

Characteristics

* Team player, organisationally savvy, a facilitator that works well with others

* Remains unbiased, with regards to specific technologies with a focus on results rather than personal preferences

* Displays intellectual curiosity and integrity

* Big Picture Thinker

All prospective candidates must show evidence of the Global Electrocomponents behaviours of Passion, Integrity, Innovation, Collaboration, Aspiration, and Accountability through the following do's and don'ts to drive transformational change in Innovation:

* We will show trust, be honest, open, consistent, respectful, reflective, observant, objective and listen

* We will NOT blame, show ego, distrust, be cynical, sarcastic, negative, ambiguous, subjective, insecure or self-impose barriers

The Company

Electrocomponents trading through its brands RS Components and Allied electronics is a British-based distributor of electronics, automation and control components, engineering tools and consumables. Electrocomponents is listed on the London Stock Exchange FTSE 250 and in the last financial year had revenues of £2bn. Following a change of several key members of the executive leadership team in 2015, including the appointment of Alexander von Schirmeister, Chief Innovation Officer who joined from eBay, the business has been reinvigorated and there is a renewed appetite for growth and innovation. The new leadership team has developed an ambitious strategic vision that centres on driving a best-in-class customer and supplier experience, enhancing the organisation's digital capabilities and focusing online user experience to increase the pace of change and provide a profitable base for future growth. The company recently celebrated achieving £1 billion of annual digital revenues.

Technical Team Video: https://youtu.be/e4XiZXIhW_A

How to Apply

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