Service Delivery Manager - Security

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* Sydney based

* $975 + Super

Role Purpose:

Ensure operational security by managing effective business relationship with the external SOC provider; ensure data and systems remain safe and that potential threats and incidents are effectively addressed. Monitor applications to identify a possible cyber-attack or intrusion (event) and determine if it is a real, malicious threat (incident), and respond to mitigate and remove security risks.

CAPABILITIES

Operations Management

* Manage delivery of security tools, controls and measures

* Ensure incidents are properly identified, analysed, communicated, actioned/defended, investigated and reported

* Ensure response to threats in timely fashion

* Establish and implement security measures

* Cooperate in developing Lion's Disaster Recovery Plans and work with the security architect to assure solutions are fit for purpose

* Test DR strategy and plan regularly

* Create and utilise Service Catalogues

* Conduct periodic assessments and audits of service levels (SLA's and adherence to the SLA's) and processes to understand their maturity and verify compliance to them

* Measure and review the completion of actions created from Post Implementation Review (PIR)

* Provide a view of service improvement across the IT organisation

Service Planning & Design:

* Assure service partners are performing and complying with standards and policies and moving toward strategy implementation

* Plan and optimise resource capacity and availability to deliver against existing, evolving and new service level requirements

* Ensure IT services are delivered effectively and efficiently within defined service levels

Services, Policies, Standards & Strategy Management

* Ensure compliance with Lion's standards and guidelines

* Develop and implement Cyber Security policies and standards

* Contribute in IT Team strategy implementation

People & Culture:

* Provide sound leadership, promote and support Lion's culture, engage in personal and teams' development and high performance achievement

* Promote processes and behaviours that place customer at the heart

* Ensure personal development plans are up to date

COMPETENCE

Skills:

* Strong business partnering: ability to engage, interact, influence, and be a trusted and credible internal adviser

* Change Leadership - agile, manages stakeholders expectations, brings together people, process and technology change in an exciting operating environment

* Ability to work through ambiguity and complexity

* Well organised with effective written and verbal communication skills

* Lead, develop & engage people and teams

* Externally connected within business & technology communities

Qualification & Knowledge (not all essential):

* Bachelor's degree in Computer Science, Security or a related field

* CISSP: Certified Information Systems Security Professional

* CISM: Certified Information Security Manager

* ISO 27001/27002, ITIL and COBIT frameworks * Strategies and practices for security architecture.

* Auditing and risk assessment methodologies

* Applicable privacy and security laws, regulations and standards.

* Sysadmin skills (Linux/Mac/Windows); relevant programming and scripting skills

* Security certifications from industry recognised bodies (such as Forensic Analyst, Forensic Examiner, etc)

Experience (not all essential):

* 7+ years' experience developing, implementing and assuring IT security

* Network security architecture development and definition

* Windows, UNIX and Linux operating systems

* Perimeter security controls - firewall, IDS/IPS, network access control and network segmentation

* Router, switch and VLAN security; wireless security

* Security concepts related to DNS, routing, authentication, VPN, proxy services and DDOS mitigation technologies

* Familiar with using data visualization tools and penetration testing tools

* Experienced in problem and incident management

* Demonstrated effective outsource relationship management

If this is of interest to you and you have the required skill set, please apply with a up to date resume.

Due to the likelihood of a high response rate - I will only be able to contact shortlisted candidates.

To find out more about Progressive Recruitment please visit www.progressiverecruitment.com

Award Winner for:

Best Medium Recruitment Company of the Year by Recruitment International 2018

Training & Development Initiative of the Year by Recruitment International 2018