IT Manager, ICT Services, Lead Systems Engineer

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IT Manager, ICT Services, Lead Systems Engineer.

Our Oxford-based client are seeking a technical ICT Services Manager to join them. The ICT Services Manager will join a small friendly IT support team based in staff-centric working environment. As the new ICT Services Manager you will be tasked with the supervision of the ICT services teams to ensure all work is prioritised and actioned. This includes support requests and ongoing larger ICT systems and network developments. Whilst completing your day to day task you will be responsible for managing staff performances as well developing, embedding and managing new methods and processes. As the ICT Services Manager, you should be proficient with the latest Windows Desktops and Server and able to get technical as and when necessary.

The ICT Services Manager will need be proactive, energetic and enthusiastic in order to thrive in this dynamic and busy environment. As the ICT Services Manager you will be working closely with, and reporting directly to senior management on monthly basis where you will be feeding back reports on the performance of the ICT services as a whole. As a member of a small team, there is scope to develop skills in a range of areas within the IT environment, and take on project roles.

Soft Skills for the IT Manager:

                                                             Lead experience, whether at supervisory level, Team Lead or Manager

                                                             Ability to manager prioritise

                                                             Stakeholder management

                                                             Vendor management

                                                             Customer focused

Technical Skills for the IT Manager:

                                                             Windows Desktop experience, including Windows 10

                                                             Office support experience up to and including O365

                                                             Cloud exposure

                                                             Server knowledge

                                                             Active Directory

                                                             Basic Networking skills

                                                             Experience providing support by telephone, remotely and F2F

The IT Manager would benefit from having the following:

                                                             Previous School or public sector experience

                                                             MS Qualifications

                                                             ITIL Understanding

                                                             Google Docs etc knowledge

                                                             G-Suite

                                                             RMCC4 or similar

                                                             Current DBS check

This IT Manager role sits local to the centre of Oxford, just outside the centre with great public transport links as well as good access to the A34, M40 and A40. Accesable from most of Oxfordshire, parts of Wiltshire and Gloucestershire too. Witney, Abingdon, Didcot, Kidlington, Bicester, Faringdon, Carterton, Banbury, Cumnor, Eynsham and Woodstock are all good locations to commute from.

This IT Manager role could be suitable for an Support Analyst, Systems Administrator, Infrastructure Engineer, Helpdesk Manager, Service Desk Team Lead, ICT Network Manager, 3rd Line Systems Engineer or similar.

So, if this sounds like a good role for you or a position you want to get stuck into - PLEASE APPLY IMMEDIATELY.

IT Manager, ICT Services, Lead Systems Engineer

Referral Scheme: If this role isn’t for you then perhaps you could recommend a friend or colleague to Haybrook IT. If we go on to place that person in a permanent or temporary capacity then you could be rewarded with £500!! Please see our website for terms and conditions.

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