Product Manager - Smart Heat (12 Month FTC)

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Tell me about OVO…

This is our favourite question as we think there is something extra special about OVO… Where do we start? Once upon a time, in 2009 there was a company called OVO. This company was no ordinary company; it was set up to change the world (the world of Energy) and make life simpler for every single one of its customers. Time has flown and how OVOI has grown from its humble beginnings, born at a barn in the Cotswolds where every conversation was held around the kitchen table, to the six year old, 1100 strong team we are today. We’re a proud, challenger brand that never settles for second best. Some people say "the sky’s the limit’, but for OVO, there is no limit. Expect the unexpected and make the impossible; possible… welcome to OVO Energy.

We’re in the business of building a different kind of Energy Company, one where not only our customers benefit from better service and opportunity but our people do too. OVO was set up to always find a better way and challenge the status quo. We believe in simplicity, transparency and treating people and the planet fairly. But we also believe that attracting and keeping the best talent is key to our bright future, so that’s why our people will always get a chance to share in our success. OVO is on track to have one million happy customers by 2017!

We currently install smart meters into over 10,000 of our customers homes every month and will more than double this over the next year. We have the highest percentage of our customers with a smart meter in the UK and an award winning PAYG+ proposition.

Right, I’m convinced… but where in the world of OVO will I be working?

You will be joining the Product Team, based in our Notting Hill offices.

That sounds great! What will I be doing?

You will own and manage third party relationships including software providers

You will be Product Owner for one of our discreet customer teams working closely with 6 software engineers

Working with stakeholders, designers, developers and technical suppliers to deliver amazing customer experience across areas such as referring friends, using vouchers and renewing contracts.

You will be required to consistently remove dependencies to ensure you can move quicker in the future

Working with developers creating high quality user stories and acceptance criteria

Understanding your customers through surveys, focus groups and in depth analytics

Develop your products to improve agreed KPIs through constant iterations and AB tests

You will work cross functionally with other teams including other Product teams and Commercial.

That sounds super exciting, but… Do I have what it takes?

Have well proven commercial acumen and a proven track record as a Product Manager

Have a degree from a top tier university

Experience of managing multiple projects and stakeholders in a fast paced competitive environment

Experience of analytics tools and using data to help prioritise your roadmap

Want to own, shape, and go all-in on a product

Are passionate about what you do and are highly driven to achieve your professional & personal goals

Are a team player who embraces collaboration within your team and across different teams

Ability to work as a Product Owner in the team