Desktop Support Engineer- MCP

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Desktop Engineer - MCP - London Desktop Engineer - MCP - London - Our client a global provider within their industry is looking for a Desktop Engineer to provide 1^st line and desktop support,following processes and procedures within our established ticketing system, including prioritisation, categorisation, and escalation of tickets as necessary maintaining computer assets using automated tools, and providing reports to Local IT  Manager on devices and software status,documenting workarounds and supporting the maintenance of our shared Knowledge-base systems and work closely with our Global Service desk team and Infra team to meet and achieve defined SLA and KPIs. You will have the following blend of skills:-

'€¢Desktop Support Experience '€¢Including Building - Upgrading PC's and Laptops'€¢MCP Windows, or similar operating system certification'€¢ITIL foundation certification'€¢Experience of SmartDeploy - Image deployment tool.

In return, our client offers a competitive salary of up to £25,000 and the following benefits:-

'€¢Contributory Pension'€¢Performance related Bonus'€¢Season Ticket Loan'€¢On-Site Gym '€¢Discounted products'€¢If this could be your next desktop Support Career move please forward your cv

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

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