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Applications Analyst, Change, SaaS
Premium Job From Spring Group Plc
Recruiter: Spring Group Plc
Listed on: 14th June
Location: Gourock
Salary/Rate: £28000 - £32000
Type: Permanent
Start Date: asap
Reference: 399570-A_1528973685_expired
Contact Name: James Holmes

This job has now expired please search on the home page to find live IT Jobs.

Applications Analyst, Change, SaaS
As an Application Analyst you will be working within the IT department and will be a key technical application resource across both the implementation of new applications as well as being the technical SME for a variety of BAU applications.
As a technical SME you will be responsible for 2nd line support of a variety of applications. Analysing the incidents & where appropriate taking ownership of Problems & driving them forward to resolution.
Principal accountabilities
*Collaborate with cross functional teams to maintain efficiency, consistency and achieve successful implementation of changes to applications.
*Manage allocation and implementation of Application Analyst tasks and provide assistance into project plan development.
*Monitor applications for compliance to IT standards and policies.
*Creation of Change Requests for all applications.
*Attendance at Change Advisory Board to seek approval for requested Change Controls.
*End to end management of technical Change Control implementation.
*Liaise with application 3rd party vendor management & end users to drive through problem resolution.
*Investigate user problems and needs, identify their source, and determine possible solutions.
*Support transition of projects/changes into BAU support.
Qualifications, skills and experience
*Extensive experience in an Application Analyst role.
*Demonstrate competent IT literacy around applications and systems
*Ability to evaluate and interpret end user information requirements, and to develop appropriate systems and/or applications solutions
*Ability to implement, test, and troubleshoot complex applications software
*Ability to learn and support new applications and systems
*Experience of business change.
*Ability to relay technical information to non-technical users and elicit end user needs

Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

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