IT Support Team Lead - up to £50,000

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My client, based in Oxfordshire require an AX Support Team Leader to head up the support practice.

The support team leader will be focused on ensuring the implementation and on-going support of AX meets the current and future needs of the business.

Requirements:

* Responsible for user support in Dynamics AX 2012 environment - including timely resolution of incidents and questions.

* Demonstrated ability to work systematically and logically to analyse situations, resolve problems, identify causes and anticipate implications.

* Excellent communication skills both oral and written

* Manage internal support team members to ensure highest possible level of service.

* Ensure adherence to processes and protocols for ticket resolution, security and system changes/updates and project implementations.

You will receive:

* A great base salary of up to £50,000

* 23 days holiday

* Healthcare

* Competitive pension

* Flexible working hours

This opportunity is an office based role, but occasional travel to customer sites will be required - a Valid UK driving licence would therefore be an advantage.

My client is willing to put a real investment in the right individual. To discuss this position and any other opportunities, please call Rhian Oates on 0191 500 0033, or alternatively email your CV to [email protected] to arrange a call.