Middleware Application Production Engineer - Infrastructure Storage Networks SailpointIQ - Investment bank

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Middleware Application Production Engineer - Infrastructure Storage Networks SailpointIQ - Investment bank

Middleware Application Production engineer is required for an Investment bank where you will have experience of Infrastructure standards for network load balancers, Servers, networks and storage Application Server: Good exposure in configuring and supporting web technologies such as Tomcat, Apache, IIS. Scripting skills using Python or Shell. Proven logical and methodical problem analysis and troubleshooting skills. Working with an industry recognised service desk and project management toolset. Clear communicator in both written and oral forms. Technical skills in SQL & Database schema. The team are looking for a strong Middleware Engineer to train up on Sailpoint IQ.

Desirables: Knowledge of Process & Quality management, ITIL v2/v3 Microsoft Project, Advanced Excel, PowerPoint and Word. Knowledge of Atlasian Jira Project Management toolset. Previously used ServiceNow as a Service Desk Management product.

Role:

Middleware Production Engineer will be part of a multi-disciplined team, providing support and project delivery for the SSO and Identity Management platforms with particular focus on SailpointIQ in the following topics:

Architecture

Provide architectural expertise thereby driving change and improvement in technology and process.

Contribute to the development of the milddleware and SailpointIQ roadmap.

Liaise with the Investment Banks architecture teams in undertaking architectural reviews.

Project Delivery

Take responsibility for the delivery of key project milestones that are aligned to drive significant change within the platform.

Liaise with the Application Developers and Infrastructure team in low level diagnosis of on-going issues.

Platform Support and Maintenance

Monitor, manage and improve availability and performance of the production environments (from presentation and application layers to Infrastructure layers).

Manage the capacity of production applications.

Incident and Problem Management

Work with partner teams to conduct analysis of major and critical incidents.

Identify tactical or strategic improvements that can be introduced to help reduce the number of on-going incidents

Change Management

Work within the change management framework adopted by the Investment Bank to ensure that all changes to the production environment are planned and executed in a controlled manner.

Take responsibility for the quality of changes within environments, ensuring that changes raised are of sufficient standard in terms of technical and planning detail.

Attending and sharing knowledge/updates in the Weekly Change Control Board Meetings and the Weekly Problem Management Meetings.

Applicants must be eligible to work in the specified location

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