Service Technical Analyst (SC Cleared)
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Service Technical Analyst (SC Cleared), JIRA, ITIL, Service Transition, Transformation, Project Manager, Government, Public Sector, London, SC Clearance, DV Clearance, DV Cleared, Management Information, MI,
Help our Central Government client bring IT Service transformation to life by building and enabling an IT Service Provider focused value proposition based engagement, underlined by strong cross-architectural technical leadership and knowledge. Key to this will be a strong Technical Analyst
Role Profile
* Provide support for Confluence and JIRA across the entire estate.
* Support service transition
* Act, in certain circumstances, as the key relationships with stakeholders, including Projects and the user base.
Key skills / Experience
* Demonstrate supporting large scale infrastructure roll outs and relocations
* Well versed in the UK Government 'Ways of Working'
* Recently worked for Central Government Deparments
* Strong strategic insight to help shape a department moving forward
* Current experience of UK Government IT transformation/transitioning
* Knowledge of Confluence, Jira and the Atlassian product set
* Strong interpersonal Skills
* Ability to develop MI reports in timely manner
* Can demonstrate that they have the ability to identify opportunities to improve the service or make cost savings