Technical Team Leader - Patching, Applications

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Technical Team Leader - Patching, Applications, Server

Patching, SCCM, WSUS, Active Directory, SQL, MS Office 365, MacOS, MS Office 2016, DHCP, DNS, VMware, Linux, Suse, Ubuntu, Chrome, Firefox, Safari, Cisco Applications.

£40,000 + Excellent Benefits Package + 25 Days Holiday + Bank Holidays

Solihull, South Birmingham, West Midlands

This established and dynamic financial services organisation are seeking a professional, challenge orientated and focused Technical Team Leader to enhance their Patching, Applications and Server Side Support services.

As the Patching SME / Technical Lead, you will enjoy working in a fast-paced environment with new hardware and software technologies. The role requires a mixture of technical and people management experience so you can hit the ground running.

Your key functional responsibilities will involve:

Support patching analysts in execution of their duties, specifically:

* Understand patching mechanisms to a sufficient level to allow the team lead to backfill one of the patching analysts if required.

* Understand Tenable to the level required to drive patching analysis and reporting

* Devise and maintain the test plan for operating system and application patching and support resolution of issues as required

* Automate patching as far as possible to achieve patching SLAs

* Perform random patching checks to verify compliance

* Troubleshoot patching and update problems, drive remediation activities and work with security, risk and project teams where required

* Act as an escalation point for patch-related problems

* Own and maintain all patching reporting, dashboards and documentation

* Work closely with the security team to produce agreed patching plan / schedule based on threat to the business and report on progress against plan

* Act as the main interface with third party patching teams and ensure they are operating in line with agreed patch plan/schedule

* Undertake adhoc patching activity in response to abnormal events or activities when required by security team

* Keep appropriate records and update documentation or checklists as applicable

Key technical experience required will involve around:

* Windows Server 2008 and 2012 with Sever 2016 expertise highly desirable

* Active Directory, ADFS, Group Policy

* SCCM 2016, WSUS

* Virtualisation / VMware

* MS SQL & MS Office 365

* Microsoft Windows7, 8, and 10

* MacOS

* IOS

* Ubuntu and SUSE Linux

* SQL

* Adobe creative suite and other Adobe products

* Chrome, Firefox and Safari

* Cisco applications

On this client facing platform you will need a consultative DNA, a high-level of Service Ethic, and a "Customer is King" attitude.

Take this opportunity to rise above your peers and secure a role to elevate your IT career.