IT Support Technician


Premium Job From Spring Group Plc

Recruiter

Spring Group Plc

Listed on

7th June 2018

Location

Nottingham

Salary/Rate

Negotiable

Salary Notes

Negotiable

Type

Contract

Start Date

ASAP

This job has now expired please search on the home page to find live IT Jobs.

IT Support Technician 6 Weeks Nottingham An excellent opportunity has arisen for a Global transportation company for an IT Technician to join. Key to this role will be to provide business continuity supporting the end user community with both Blue and Red network/desktop support services. To work as part of an extended team providing onsite support across the main business hub sites necessary to maintain business continuity/operation. You will be required to provide technical support for your allocated tasks, establishing and utilising best practices to ensure effective and efficient service delivery. Responsibilities * Zero-Touch-Installation (local support for the initiation of the ZTI, first user login, completion of software installation/configuration). * Assisted PC handover * Migration of user data/configuration from old to new hardware * Patch/upgrade hardware related software (drivers, BIOS, applications), where permitted by Standard Services * Assisted installation, configuration, user advice/guidance, troubleshooting, diagnosing of peripherals including 3G network cards and printers * Assisted installation, configuration, user advice/guidance, troubleshooting, diagnosing of Mobile Devices (All Corporate standard models; Smart Mobile) * Assisted installation, configuration, user advice/guidance, testing, troubleshooting, diagnosing of software * Any reasonable requests within the Onsite Services remit and technician skill set. Service Requests will be raised through the agreed mechanism * Express Exec support within the time and geographical limitations of the service * RED network and client support * Backup support for tapes and servers * Rail AD support

* Out of hours/commissioning support * New site setup * Project based work eg Audits CCNA Network management essential for this role * Experience of providing 1st, 2nd line support, implementation of new applications/systems, installing new hardware/software, performing upgrades to systems/environment (essential) * Knowledge of current server standards and technologies, monitoring server availability, disk issues and alerts , and setting up user accounts and passwords (essential) * Experience of trouble shooting performance issues including network, and Break Fix - Service Desk call handling systems (essential) * Experience of dealing with and managing third party suppliers (essential) * Experience of network management and monitoring skills (essential) * Extensive experience working in a team-oriented, collaborative environment (essential) * Flexibility to travel to UK sites (essential)

Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.

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