SC/BPSS HP SA (Server Automation) Expert

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HPSA/Opsware Expert

HPSA EXPERT LEVEL engineer required to assist with the design and solutioning of the HPSA infrastructure for a large public sector account. Working with the existing automation team you will be responsible for ensuring the platform design is capable of patching the managed endpoints as well as ensuring that reporting is readily available to confirm status of estate-wide patching.

Additionally you will be responsible for:

* 4th line support of the HPSA platform

* Upskilling the existing engineering team where skills shortfalls are identified

* Providing any necessary scripting to better facilitate the Operations teams around patching and reporting once the solution has been handed over.

Core Skills and Experience

Must have:

* 3+ years HPSA experience (active hands on) v10.x

* 3+ years Linux (RHEL) experience

* Demonstrate HPSA upgrade process/procedure

* Demonstrate HPSA component installations

* In-depth investigation into errors

* Ability to guide/educate 1st/2nd/3rd line into the design/architecture of the HPSA solution.

* Understand OGFS and folder permission to Customer/facilities.

* Administer user and groups in HSPA and apply appropriate permissions.

* Ability to carry out diagnostics in HPSA

* Standard troubleshooting skills for HPSA infrastructure related issues

* Ability to execute remediation to set groups and verify job completions

* Import binaries/packages into a HPSA mesh

* Schedule and report on compliant jobs

* Ability to create/understand basic packages within HPSA

* Scripting ability

* Knowledge of the Run Book Automation

* Provide and document automation process where required

* Is able to liaise with the product vendor to escalate support calls and participate in customer forums and roadmap developments.

* Is able to provide 4th line product support to the customers environment; to include in-depth troubleshooting skills and Route Cause Analysis problem solving.

* Demonstrates strong experience of operating in enterprise scale environments managed via the ITIL framework.

* Ability to communicate at all levels, technical and commercial

* SC cleared required. SC eligible will be considered.

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