Senior Field Service Engineer


Premium Job From Experis IT

Recruiter

Experis IT

Listed on

29th May 2018

Location

Aberdeen

Salary/Rate

£50 - £50

Type

Contract

Start Date

ASAP

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Senior Field Service Engineers

Aberdeen

6 Month initial Contract

Pay rate - £50 P/H

My client are currently looking for 2 Senior Field Service Engineers to join their team in Aberdeen on an initial 6 months contract. The successful candidate will have a minimum of 4 years relevant industrial experience in a similar role.

Role Overview:

Senior Systems Service Engineer responsible for installing, maintaining and configuring Honeywell and third party Distributed Control / SCADA Systems in the energy, chemical, pulp, paper, printing and manufacturing markets. Expected to work to the highest safety and quality standards, with minimum supervision.

Requirements:

* As a minimum, HNC/HND in industrial measurement and control or equivalent qualification with at least four year of relevant industrial experience.

* Have a thorough knowledge of one or more Honeywell product family.

* Excellent interpersonal skills

* Excellent customer handling skills

* Strong ability to multi-task and prioritise work

* Self motivated and able to work with limited supervision

* Must have knowledge of Honeywell EPKS, C300 and C200.

* This role is primarily based in the Aberdeen office, with potential to go offshore. However the time spent offshore will be very minimal.

* Full driving licence required.

Responsibilities:

* Represents Honeywell in all customer interactions in a manner that is consistent with Honeywell values.

* Observe and operate both Honeywell and customer safe systems of work, complying with all legislation.

* Actively participates in installation / configuration / implementation & commissioning of Honeywell's product range including Industrial control & safety systems, 3rd party DCS Systems or SCADA products to meet customer specifications and able to independently implement significant modification to these systems.

* Maintain the customer equipment to the required standard.

* Understands project life cycle from requirements to delivery. Has a basic level of project management skills and is able to develop project documentation.

* Implements smaller system upgrades or modifications that have the potential to significantly impact the customer's process. Implements online system changes to live plant without compromising process safety and operation.

* Understand customer needs and able to resolve issues through technical knowledge, knowledge of the customer's site and contacts and use of the Honeywell support network.

* Use open two-way communication style both internally and externally with Honeywell customers.

* Develops relationships beyond the normal contacts and is able to advise other Honeywell staff who the key contacts are, decision makers, recommenders, ratifiers. Is viewed as a focal point for support by the customer organisation.

* Proactively seeks to establish opportunities for the development of product applications to enhance the customer process.

* Understands the cost structure of service agreements and makes appropriate cost effective decisions. Awareness of the implication of those decisions on the P&L.

* Awareness of the commercial issues relating to projects, is able to estimate, design and produce well structured solutions from customer specifications.

* Diagnosis and rectification / management of issues in complex application software.

* Utilises and contributes to the development of QMS documentation.

* Ensure timely communication to provide effective turn around on customer feedback and billings.

* Provides technical information to the sales team on major works and supports them in the development of estimates and proposals.

* Provide out of hours cover as part of an on-call rota.

In the first instance please send you CV's for consideration.

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