Salesforce Consultant - CRM - Agile - UI
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Salesforce Consultant - CRM - Agile - UI
My world renowned client is looking for a salesforce consultant to engage directly with global, multi-functional teams to drive strategic development and enhance the Customer Relationship Management application (Salesforce) and related Sales Enablement and Marketing Automation technologies. This includes, but is not limited to, integration with key business systems, continual business process improvement, assessment and advancement of complementary technologies, and alignment to overarching Sales & Marketing business objectives.
Main Duties and Responsibilities
Work directly with various business leaders and sales teams; direct accountability for the delivery of Salesforce capabilities
Estimate work efforts required for each phase of a project; direct design, development, and implementation responsibility (with and without 3rd party development support)
Provide product and technical expertise when scoping complex projects and related integrations
Review code and solution summaries where appropriate to ensure adherence to best practices and fit-for-purpose development
Demonstrable growth mindset; enthusiastic about learning new technologies quickly and applying the gained knowledge to address business problems
Integration monitoring, trouble-shooting, and future integration requirement assessment, design, and development
Documentation and knowledge sharing; technical, business process, best practice, reference architecture, etc.
Data management; Customer Master Data Management focus and development of governance processes and best practices
Act as CRM trusted advisor in support of business unit projects through all phases of requirement gathering, dissemination of requirements to 3rd party development team if applicable, design, testing, and deployment; product demonstration and use-case modeling, business process development and related configuration, alignment and buy-in with stakeholders, direct support of business unit staff during launch, etc.
Applies advanced Salesforce technical principles and concepts; contributes to the development of new principles and concepts
Works on unusually complex technical problems and provides solutions which are highly innovative and ingenious
Works under consultative direction toward predetermined long-range goals and objectives; assignments are often self-initiated, determines and pursues courses of action necessary to obtain desired results, work checked through consultation and agreement with business stakeholders more often than by formal review of superior
Develops advanced technological ideas and guides their development into a final product; technical solutions provide enablers for the businesses to excel in their business plans, consistent solutions provide for faster implementations with less risk and provide for strategic flexibility for future change across the broader business
Key Skills, Experience and Education
Advanced degree in Computer Science, Software Engineering, MIS or related field
6+ years previous development experience with Salesforce
Salesforce Sales Cloud Consultant certification (optional)
Salesforce Certified Advanced Administrator certification
Salesforce Certified Platform App Builder certification
Strong understanding of how to build and support highly scalable and reliable solutions on Salesforce Platform
Experience working in Agile projects
Proven ability to manage and resolve complex and ambiguous technical issues
Demonstrative success with at least one large Salesforce integration project
Experience integrating Salesforce with other applications via real-time, batch, sync/async services
Experience with cloud or on premise middleware and other enterprise integration technologies
Technical project management experience
Understanding of UI design principles and best practices
Exceptional analytical skills and experience working with large-scale, complex datasets
Communication skills for both a technical and business audience
Salesforce Consultant - CRM - Agile - UI
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