Digital Business Analyst - ITSM ServiceNow, Agile


Premium Job From Experis IT

Recruiter

Experis IT

Listed on

21st May 2018

Location

Birmingham

Salary/Rate

£400 - £425

Type

Contract

Start Date

Asap

This job has now expired please search on the home page to find live IT Jobs.

Digital Business Analyst - ITSM ServiceNow, Agile

Working on an Agile project you will be supporting the Product Owner and Project Manager on a Digital Transformation ITSM implementation of ServiceNow for Dashboarding and Monitoring. Ideally you will be familiar with how ITSM tooling is quickly becoming key to integrated digital change in a business and the IoT.

To be suitable you must have;

* Strong Business Analysis experience, gathering and documenting User Stories, Process Definition and Functional Design Specification

* Demostrable ITIL / ITSM experience

* Full lifecycle Agile project / BA experience

Ideally you will have experience of ServiceNow

Prerequisites will be excellent internal and external stakeholder management, working well in a dynamic team environment and with a self starting delivery focus

Please apply in the first instance and follow up with a phone call if you are an exact match to discuss further.

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