Cisco Network Engineer


Premium Job From Spring Group Plc

Recruiter

Spring Group Plc

Listed on

17th May 2018

Location

Birmingham

Salary/Rate

£300 - £350

Type

Contract

Start Date

asap

This job has now expired please search on the home page to find live IT Jobs.

Spring Technology is currently looking for an experienced Network Engineer. This is a brand new 6 Month contract based in Birmingham.

Job Summary:

We are currently recruiting two Network Engineers (Contractors) to join my client based in Birmingham on a 6 month contract basis. The Network Engineer provides and maintains network connectivity services for the company networks within the EMEA region. Carries out network tasks to address incidents, service request and change control. Carries out device configuration changes, software upgrades and deploys network devices including (but not limited to) routers, switches, load balancers, and firewalls. Troubleshoots client / 3rd party connectivity issues, monitors, responds, and provides resolution for all network related problems. Updates and maintains network documentation, diagrams and knowledge base articles. Provides internal / external network support of the EMEA Core network.

Duties & Responsibilities:

*Responsible for providing network support for the network infrastructure underpinning the systems and applications used to provide our services

*Responsible for managing Incidents, Service requests, and Problem tasks via the ITIL based CRM system through to resolution ensuring adherence to SLA

*Responsible for completing network change requests / tasks in accordance with service level agreements and inline with Change Management process

*Carries out peer review of proposed network changes to be carried out by other members of the team within the agreed timelines

*Act as the point of escalation for the Service Desk, troubleshooting network incidents through to resolution and providing root cause analysis or recommended corrective procedures where applicable

*Responsible for resolution of network events highlighted by the network monitoring system

*Assists the Network Architecture team in on-going maintenance of network infrastructure performing IOS / Firmware upgrades on network devices

*Follows documented network services processes and procedures, identifies gaps in processes or documentation and suggests improvements

*Identifies opportunities to improve workflow and creates supporting technical documentation

*Maintains network services documentation related to work area including: Network diagrams, technical knowledge articles and procedures

*Maintains network lab and network spare equipment including inventory management

*Completes Out of Hours Change Activity as required to implement planned network changes

*Provides Out of Hours Technical support via an On-Call Rotation rota

*Prepares daily / weekly activity reports as requested by Team Leaders / Management

*Performs other related duties as assigned by Team Leaders / Management

*Adheres to the policies and procedures as defined by the company

Note: This role does include regular Out of Hours work to support Change control

Skills and Experience:

*Holds a current and valid Cisco CCNP certification or able to demonstrate technical knowledge at that level

*Able to demonstrate strong knowledge and hands on experience of Network principles: Routing, Switching, IP-VPNs and MPLS

*Have previous experience supporting, configuring Cisco Network devices including Nexus, routers and switches

*Have previous experience supporting, configuring and troubleshooting Network Firewall devices (Cisco ASA, Checkpoint, Juniper SRX, Palo Alto etc.)

*Have previous experience supporting, configuring Load Balancers (F5, A10s etc.)

*Have previous experience providing technical support for a multi-vendor Network in a 2nd / 3rd level role

*Able to configure network devices and have previous experience in upgrading IOS / Firmware

*Have previous experience in managing multiple work streams whilst maintaining SLA and delivery timelines

*Be able to communicate both verbally and in written form in a clear, concise, and professional manner

*Have an analytical approach to problem solving, able to work under pressure and have a "can do" attitude

*Willing to work out of hours at short notice and be flexible in their approach to work

*Have a positive outlook, be a team player, have a strong work ethic and able to manage / prioritise own work streams

Advantageous Knowledge & Experience

*Previous experience with other vendors such as Juniper

*Any knowledge of carrier network providers / services (including: BT, Virgin Media)

*Previous experience using Solarwinds or similar OSS systems

*Previous experience using ServiceNow or similar CRM systems

*Knowledge of Operating Systems, Unix / Wintel platforms or Software Development environments

My client is looking to interview immediately so please send your CV to apply !

Spring is acting as an Employment Business in relation to this vacancy.

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