Head of Service Delivery


Premium Job From Nigel Frank International

Recruiter

Nigel Frank International

Listed on

15th May 2018

Location

Bristol

Salary/Rate

Upto £75000

Type

Permanent

This job has now expired please search on the home page to find live IT Jobs.

Head of Service Delivery - Bristol - £75,000

The Role

As Head of Service Delivery, your role will involve supporting and managing a team of Service Delivery managers, building relationships and working with channel partners, and providing executive support where required.

The Company

This industry leading organisation with a global reach has a number of exciting, enterprise level projects ongoing.

Responsibilities

The role would be varied, with no two days being the same. Some of the key responsibilities of this role would include:

* Managing and leading a team of Service Delivery Managers, acting as an escalation point for them

* Reviewing service performance through regular meetings and report writing

* Taking accountability for ITIL processes

Skills and Experience

The ideal candidate for this position will have some of the following skills and experience:

* People management skills

* Relationship building and management skills

* Strong problem solving skills

* Ability to identify and quantify risk to aid in decision making

Benefits

On top of a competitive salary, the role offers some of the following benefits:

* Some home working

* Ideal location with good transport links

* Exciting projects

* Clear career progression paths

This is an urgent hire and interviews are happening this week - apply today to ensure you don't miss out.

Contact: [email protected] / 0191 338 7528

service delivery management, Bristol, Bath, Cardiff, head of operations, operations management, service management, ITIL

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