User Researcher

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***OUTSIDE IR35***

SC CLEARED

User Researcher

London based

Daily Rate: £600 - £680 per day

**Working arrangement: Full time for 2 weeks, then reducing down to part time (2/3 days) for the following 22 weeks**

We have an excellent opportunity for a Security Cleared User Researcher on a fantastic digital programme. Where you can make a difference and will be rewarded for a having a proactive and dynamic approach to User Research.

Key responsibilities:

*Working with the project team (the supplier, project lead, policy officials and other digital experts) to bring user research practices and a strong understanding of the user needs to the development of a new digital system.

*Fostering a culture of team involvement in user research, team analysis, design rationale and decision making based on user needs.

*Planning, designing, preparing and running user research activities to support the design, development and continuous improvement of the digital system (including building on the work undertaken in discovery phase, early stage concept and prototype testing, lab based and contextual usability and accessibility testing).

*Working alongside the usability and accessibility testing process to support the recruitment of participants, designing test tasks, and preparing discussion guides, to test moderation, analysis and presenting results.

*Effectively communicating user research findings to the team and the wider organisation, so that they share a strong and empathetic understanding of their users (including presentations at show and tells, designing and maintaining research outputs on the team wall, formal reports).

*Working closely with designers and developers to turn user research findings into stories and actions that lead to valuable product and service features.

*Working closely with analytics colleagues to define user centred KPIs, to create a rich picture of user behaviour to tell the full story of how and why people use our services.

*Contributing to the user research community across government, this may include presenting at meetups and writing for the user research blog.

Key Skills and experience:

- Demonstrable knowledge, experience in and passion for user centered design practices for web, service or software development.

- Proven experience of understanding user needs for web content, tools and transactional services, especially those with the most complex user journeys.

- Proven experience of designing, facilitating and analysing a wide range of qualitative and quantitative user research methods.

- Strong understanding of strengths and limitations of different research methods.

- Proven experience of presenting user research findings in a wide variety of formats and contexts.

- Proven experience introducing and establishing user research practices in an organisation.

- Proven experience of working in an agile development environment with designers and developers and product managers to create new digital products and services

This a great opportunity to work with a global leading organisation.

If you are looking for the next exciting step in your IT career apply now for your CV to reach me directly and we will respond as soon as possible.

Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks.

LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.