Strategic Planning and Innovations Manager

This job has now expired please search on the home page to find live IT Jobs.

The O2 Arena is the world’s most popular music venue, owned by AEG, it is the home of entertainment in London. With up to 200 plus incredible events a year including the Brits and the ATP Tour Finals, no day is ever the same and Levy Restaurants is proud to be the exclusive catering provider within the arena providing food and beverage over 3 very diverse areas - Suites, Concessions and Premium Bars.

You would be working for Levy Restaurants UK-part of COMPASS UK&I, the market leading in the sport, leisure, arena, conference centre and hospitality sectors. Our recipe for success is to put our customers first and never to compromise with our food and drink.

Overall Purpose of the Role

To support the overall Food and Beverage business strategy (client and Levy) and determine innovative solutions supporting strategy implementation

Strategic planning:

Assist the Catering Director in the assessment and critical analysis of support team requirements.

Pro-actively manage and highlight project risks and issues.

Maintain the Levy/AEG Global Partnership relationship.

Act as prime point of contact for the assigned projects - AEG and Levy.

Coordinate planning, management and delivery of projects as assigned in order of priority.

Incorporate and engagement with Global Partners in the development and delivery of sustainable solutions.

Focus on the development of new innovation, products and services specific to The O2

Champion the use of the standard tools and processes.

To coordinate implementation of products or services in accordance with the business client and department managers agreements.

Ensure successful handover to Operations at the end of the project. Post evaluation recorded.

Adhere to the brand integrity for The O2 and brand partners.

Venue support on service delivery as required.

Innovation:

Perform with AEG Brand Partners and AEG to conduct insights as well as creative design outputs.

Design and model solutions for customer innovation and experience for The O2.

Design, research, develop, analyse and suggest new marketing concepts as well as strategies.

Manage prime team functions and activities for strategic direction.

Perform as strategic partner to stakeholders of influence change and new processes.

Engage Levy marketing to develop / share consumer trends and insights.

Person Specification:

Corporate Alignment - Aligns team to the business

Responding to Customers - Takes personal responsibility

Impact and Influencing - Tailors influencing approach

Working Together for the Business - Keeps people informed

Supporting and Driving Improvement - Applies established approaches to tackle situations

Essential:

Proven experience with brand experience and the roll out of new brands

Demonstrate the importance of incorporating the development of sustainable solutions

Passion for bar led concepts and design

Good commercial acumen

Creative thinker, problem solver

Proven track record of being quality driven

Interpersonal, communication and organisational skills

Proven track record of interacting with a influencing a wide range of stakeholders through presentations and reporting.

Good working knowledge of high street retail, bars, street food scene and eating out consumer trends

Energetic, outgoing and curious

Team player, works very well with others

Love building decks, telling the stories and finding the angles (for internal and external audiences)

Always learning

Naturally looking to always improve your craft

Desirable:

Previous experience in an food and beverage operational role

Proven experience as part of a successful project team

Academic qualifications

Degree level