Data Centre Hosting Engineer / Systems Engineer - Top 3 Hosting / Cloud Brand


Premium Job From Recruitment Revolution

Recruiter

Recruitment Revolution

Listed on

26th April 2018

Location

Maidenhead

Salary/Rate

£18000 - £25000

Salary Notes

DOE + Benefits

Type

Permanent

This job has now expired please search on the home page to find live IT Jobs.

Data Centre Hosting Engineer / Systems Engineer - Top 3 Hosting / Cloud Brand

Maidenhead

£18,500 to £25,000 + Company Benefits Package + Personal Development

++ We are delighted to offer this opportunity to join one of the UK’s leading managed hosting & cloud companies ++

Who we are:

Headquartered in Glasgow, we employ over 350 talented staff in offices and datacentres across the UK. Originally founded in 1998, the business is listed on the London Stock Exchange and specialises in delivering cloud consultancy, facilitation and digital transformation to ISVs, SMEs, enterprises and the UK public sector.

Our employees help enable any size of business and organisations to operate their online data and IT environments safely and securely. Our technical staff are experts in public, private and hybrid cloud solutions - including AWS and Microsoft Azure - as well as data centre and network engineering. We own and operate a network of UK data centres connected by a high capacity private fibre network and backed by 24/7 technical support.

The Data Centre Hosting Engineer / Systems Engineer Role:

As a Data Centre Technician you will rack, deploy and configure servers within a 24 x 7, 365 days per year Data Centre environment. It is expected that you would have some experience of providing great service via a technical support helpdesk. Your main focus will be to assist with the technical support of all hosting customers.

Key Responsibilities

Support

+ Ability to work 12 hour shifts within a 24/7 shift pattern

+ Work as part of the support service team to ensure we meet our SLA targets

+ Your day to day tasks will involve deploying racks, configuring servers, running and terminating network cables, performing tape changes etc

+ Resolving customer routine issues via ticket/telephone and escalating support requests whenever necessary

+ You will be remote hands for our clients when required.

+ Adherence to Datacentre operational processes

Key Features of the Role:

+ Installing and modifying data floor equipment in line with company standards, e.g., racks, switches, power bars, controllers, making, terminating and testing cables etc

+ Server configuration and network support/administration

+ Updating asset management systems and stock control systems

+ Managing Backups

+ Monitoring networks and servers

+ Managing tasks in the Datacentre environment and liaising with maintenance personnel

+ Managing tasks in the DC and liaising with support engineers to troubleshoot physical issues

Skills/Experience:

+ Windows and/or Linux basic admin skills

+ Basic understanding of Networking principles

+ Have deployment experience or Knowledge of OS installations (Widows, Unix)

+ Fibre optic cabling and structured cabling experience

+ Asset management system experience

+ Exceptional customer service skills

+ Be a practical person comfortable in a physical role handling heavy equipment

What do we offer in return? ….

+ We’ll shout you to lunch once a month

+ ½ Day off on your Birthday

+ Breakfast on us every day, including a hot roll on Fridays

+ Free on-site car parking

+ Long service benefits

+ Snacks, drinks and fruit all day, everyday

+ Pension

+ Share save and childcare voucher schemes

+ Supported training and access to an online training portal 24/7

Training & Development:

As you can gather, we have a relaxed and friendly working environment but don’t be fooled; you will be working with some of the country’s best talent and greatest technical experts. We want our people to thrive, prosper and to leave work every day feeling valued and that they have made a difference.

Talented, motivated and creative people lie at the heart of our success so we invest heavily in our people and their professional and personal development through our online training portal and Management and Leadership Development Programme. We look forward to hearing from you...

We look forward to hearing from you...

You may have worked in the following capacities:

Hosting Support Engineer, Server Engineer, IT Infrastructure Systems Engineer, 2nd Line Support Engineer, 1st/2nd Line Service Desk Engineer, IT Systems Administrator, Graduate IT Engineer, Data Centre Engineer, Hosting Support Desk Engineer, Data Centre Racking Engineer, Junior Systems Engineer, Hosting Configeration Engineer.

Interested? Just Apply Below...

...But first, by applying you consent to your application being processed and passed to the recruiting client for review for this vacancy only in accordance with our Data Privacy Notice which can be found on our company profile and/or website. If you have any pre-application questions please contact us first quoting the job title & reference number. Good Luck. Team RR.

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