Associate Server Engineer

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Associate Server Engineer

Senior: £27,476 to £29,377

Full-time, part-time and flexible working patterns will be considered

Resolve unique technical problems.

And discover a unique technical career.

Here at HMGCC, we’re a centre of technical excellence. Using world-class tech, we develop unique communication systems to help safeguard the country. Now, we’re looking for an Associate Server Engineer to join our growing IT team. It’s a fantastic chance be creative, while working with some of the most unique and innovative technology in the world.

The role

As an Associate Server Engineer, you’ll be part of our growing Server Team, providing 2nd and 3rd line technical support. In fact, you’ll get involved in resolving related incidents and problems, while assisting with change programmes, upgrades and new system installations. You’ll also make sure that any incidents and activities assigned to you are resolved on time.

This role is all about contributing to the maximum availability of our corporate ICT systems on and off-site. This involves identifying and assisting with the implementation of any system developments. You’ll also be there to sort out complex and challenging technical issues around server hardware and software problems. And you’ll up-to-speed with relevant technologies to service delivery.

As a confident communicator, you’ll pass your knowledge onto your colleagues, while also forging positive working relationships with internal and external customers, suppliers and OGDs. With a passion for technology, you’ll know how to spot and report emerging trends that could inform any tactical changes to the ICT Server Infrastructure. Here, you’ll highlight any areas that need to be improved.

About you

To join us, you’ll need working knowledge of IT environments, including Windows Server operating systems, Active Directory and Group policy administration, and fundamentals of TCP/IP networking. You’ll also have proven customer service experience within a technical environment, familiar with PC/Server hardware, and have knowledge of ICT software security and Anti-Virus measures. While not essential, it’ll also help if you have experience in areas such as VMWare, Microsoft SQL/MS Exchange, and a variety of vendor/manufacturer hardware and software solutions.

By constantly reaching for the highest standards, you’ll set a good example to your team, and show integrity and professionalism at all times. Your commitment will inspire others, and help to create positive working relationships. In fact, you’ll encourage and enable yourself, and others, to share their ideas, suggest changes and make improvements.

Rewards

In return, you’ll take advantage of our creative environment and world-class training. And by helping ensure our Government’s communication systems are reliable and totally secure, you’ll receive the tools and development to become the best you can be.

Realise the future and apply please click the APPLY button.

Closing date 14th May 2018

To apply to HMGCC you must be a born or naturalised British citizen, over 21 years old and primarily have lived in the UK for eight of the last ten years. In addition, one of your parents must be a British citizen, or have substantial ties to the UK.