Business Systems Analyst / Technical Analyst / Systems Analyst

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Job Title: Business Systems Analyst x2

Location: Cannock, Staffordshire

Salary: Competitive (depending on experience)

Job Type: Full Time, Permanent

The Company is one of the largest global companies and is the UK leader in environmental solutions providing a comprehensive range of waste, water and wastewater management services designed to build the circular economy and preserve scarce raw materials. They're innovators committed to focusing on carbon reduction by preventing pollution, preserving natural resources, protecting biodiversity, combating climate change and raising environmental awareness. With Exceptional prospects. Meaningful work. Superb benefits. Whatever you're looking for in your next career move, there are all kinds of reasons to join this Company.

Role Overview:

The Company has an excellent opportunity for two Business Systems Analyst (CRM) to join the Digital Customer and Sales Team. Their office in Kingswood in Staffordshire is a custom built facility acting as a centre of support services for the business affording a great opportunity to build a strong internal network, as you carry out your day to day role.

Innovative thinking is promoted and you will be given opportunities to present your ideas to the Product Owner and Business Systems Leader which, if approved, would allow you to continue to work on your own project and demonstrate the impact of your ideas and analysis on the business.

This is an interesting and challenging role with a variety of project work in a global business. There are excellent career prospects for a Business Systems Analyst looking to develop their career and grow within a successful company.

Main Responsibilities:

You will work with other Business Systems Analysts within the team to provide new and innovative solutions to Company's operations. You will produce high quality ideas which you will be able to follow through to solution delivery that affect real business change.

You will be involved in projects from their early inception through to user acceptance testing, and working with the Product Owner you will have a voice in influencing the direction of CRM development. You will work to produce full documentation of the as-is and to-be processes through process/data mapping, requirements gathering, and specification design. You will also be able to interrogate Salesforce in detail and have a good grasp of how external solutions can be integrated with the CRM. You will be a 'business bridge' between 3rd party vendors and the business and troubleshoot existing systems to drive business process improvements.

Knowledge, skills and experience:

To be successful for the role you will have previous experience communicating with internal, external stakeholders and senior management. You will have a proven experience with strong technical and functional experience with Salesforce Sales/Service Cloud. You will have a good understanding of CRM development best practices. You will be highly skilled in analysing business requirements, demonstrating relationship building and communications skills. Previous experience with system integration using Webservices API's REST or SOAP methods is required along with previous experience within a lighting environment using the Lightning design system (SLDS) or Lightning Components.

Essential skills

* Expert working knowledge Salesforce

* Knowledge of Agile Development Methodologies.

* Experience of deployment and implementation of CRM solutions

Desirable skills for the role are:

* Hands-on, in-depth experience with Salesforce configuration and/or development (Apex classes and triggers, Visualforce and test methods).

* Experience with JavaScript.

* Strong understanding of Salesforce Deployment techniques (Change sets, ANT, Force.com IDE etc.)

* Experienced with Debugging methods.

* com Certified Platform Developer.

* Knowledge of XML, DHTML, SOAP/REST, SOQL/SOSL SAQL and JSON.

* Experience with Pardot, Marketing Cloud, or Hubspot

* Experience in Master Data Management.

Note: Some travel may be required to any of Company's business locations within the UK and Ireland locations.

The Company recognises the positive value of inclusion and promotes equality. They welcome and encourage job applications from people of all backgrounds.

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with experience of; System Analyst, Business Systems Analyst, Technical BSA, Salesforce Engineer, Salesforce Integration Developer, Business Solutions Analyst, Technical Business Analyst, BSA, Technical BSA, System Technician, Solutions Technician, SQL, Systems Developer, XML, DHTML, SOAP/REST, SOQL/SOSL SAQL and JSON, Pardot, Marketing Cloud, Hubspot may also be considered for this role.