IT Vendor & Contracts Manager

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Anchor is England's largest not-for-profit provider of housing and care for older people, employing almost 9,000 capable, caring and committed colleagues. Our insight and reputation is built on almost 50 years' experience. During this time Anchor has grown to provide housing and care services to almost 40,000 people at 1,000 locations across England

This is an exciting opportunity to be part of a technology team that is transforming to deliver responsive services by exploiting the opportunities of cloud and multivendor sourcing. As we procure services rather than assets contracting, negotiation and vendor management become core competencies for a forward looking technology team. Reporting to the IT Director you will be able to make a major contribution to building an effective supply chain enabling Anchor to provide even better and more costs effective services to its customers.

Reporting into the IT Director, responsibilities include:

                                                   To develop specifications and requirements for IT contracts that are aligned with Business and IT Strategy

                                                   To ensure all contract service delivery is aligned with contractual terms and conditions

                                                   To identify opportunities to rationalise or re-configure existing contracts to provide increased flexibility and increase value

                                                   To play a key role in leading the development of new and replacement contracts, working closely with the procurement team

                                                   To manage the creation and maintenance of the IT budget

                                                   To manage operational IT purchasing decisions

                                                   To manage the work of the IT Operations Support Analyst

Required knowledge & experience:

                                                   Supplier management frameworks

                                                   General IT service delivery and project management principles

                                                   Good understanding of financial information and forecasting

                                                   Good understanding of contract law and current procurement best practice in the public sector.

Must have:

                                                   significant experience of contract relationship management

                                                   excellent negotiation skills and a highly commercial approach

                                                   highly developed stakeholder management skills (internal and external)

                                                   general IT industry knowledge and of IT governance principles

Required skills:

                                                   Excellent customer service and relationship management skills

                                                   Strong negotiation, influencing and assertiveness skills in order to manage customer expectations and outsourced partners

                                                   Must have excellent communication skills, both written and spoken,

Generous benefits include 25 days annual leave plus bank holidays, contributory pension scheme (6% employer contribution, 3.75% employee contribution), optional 25% discounted private health cover, Life Assurance, discounted retail and child care vouchers and the ability to buy and sell annual leave entitlement

To apply, please send an up to date CV by clicking the APPLY button.

Please note the application close date may change if we receive high volume of applications.