Consultant - Technical Project - Greater Manchester
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Position: Consultant (Project/Technical)
Location: Old Trafford, Greater Manchester
Salary: 35,000 to 45,000 per annum
Job type: Permanent
The Role
The Consultant is expected to work in partnership with clients, being able to deploy/deliver Client products (and services) as well as advising clients how to use products to meet their business objectives or overcome problems.
The Consultant should possess a clear understanding of functionality for multiple supported products and/or applications and of the practical business processes customers use when implementing and operating the supported products.
The development of strong and intimate relationships with customers is crucial in order to ensure that the services delivered is derived as adding value to the customer.
Working closely with other business line units, the Consultant is to be engaged and involved in regular meetings as required and stipulated by the Director of Client Services. Communicating effectively is critical to having a successful role and in delivering an end to end solution for our Customers.
Responsibilities:
The primary responsibility of the Consultant is the provision of providing technical solutions and managing relationships with the client base. The Consultant shall be responsible for solution deployments, implementations and integrations of a variety of our product lines, in addition to value added consultancy services. The Consultant is regarded as a technical expert, a trusted advisor to our client base with an entrepreneurial drive and passion for client management.
Required Skills / attributes:
Experience with Planned Maintenance/Asset Management applications preferable
Passion for delivering excellence in customer service
Excellent written and verbal communication skills; English is mandatory and other languages is desirable
Demonstrate a general understanding of architecture and infrastructure for client software as well as any peripheral products
Excellent creative thinking skills with emphasis on developing innovative solutions to solve complex problems
Knowledge of Information systems/Technology
Detail-oriented with an ability to work independently
Relational databases (Microsoft SQL Server, Sybase Adaptive Server Anyware, Oracle)
Excellent analytical and problem-solving skills
Strong customer management skills and must be confident and effective in the delivery of any product training or functional demonstrations
Previous experience with project management software and methodology a plus;
Good to have, but not essential
Sea-going experience or knowledge/understanding of maritime business processes
Knowledge of Programming Languages (.NET, C++, etc)
Knowledge of SQL
ADDITIONAL INFORMATION:
Non-Negotiable skills:
At least 3 years experiences.
Experience in application and delivery projects.
Extra Pointers:
Experience in oil and gas.
Knowledge os asset management software.
Teccnical background in relation to relational databases.
Willing to travel as may have to see clients from time to time.
If you have further inquiries about this role, please dont hesitate to contact our office at: 02033-71-7671