Head of Online/ Digital Manager
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(Online, Head of, Director, Digital Service, Online Services, Customer Experience, Web, E Learning, Project Manager, SiteCore, Umbraco) My Client is seeking a Head of Online Services/ Design. This role requires an exceptional individual to put user centred design at the forefront of the clients digital transformation. You will have strong stakeholder management experience and be a strong influencer
Core Responsibilities & Key skills
* building new online services as part of a cross-disciplinary agile development team
* Lead the strategy and implementation of online customer experience, including the website, intranet and and e-learning functions
* designing for complex user journeys across different devices, platforms, tools and transnational services
* designing accessible services, and the challenges of designing for a diverse audience
* solving complex problems and concepts, and makes disciplined decisions based on research evidence
* applying technical knowledge and experience to create and test workable prototypes
* convincing stakeholders of the value of design and to take a user-centred approach, based on evidence
You'll also need:
* Extensive experience with Web Technologies, experience of sitcore and umbraco is desired but not essential
* E Learning experience would also be helpful
* to be a proven and inspiring leader who in stills confidence in others
* to have a degree in design, human-computer interaction or relevant industry experience.
For further information on this fantastic opportunity please contact Luke Passmore at Experis on 0117 9309703 or apply now with your CV