Integration Specialist

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The successful candidate will work within the Programmes team covering release testing, deployment, support and also upgrades aspects of the allotted Projects. The role will also involves liaison with customer technical teams and internal areas such as development.

PURPOSE

* Through liaison with NHS staff and IT professionals, the role will be to assist the organisations with the planning, enhancing, and implementation of interfaces.

* To provide dynamic and creative interface skills which contribute to the successful implementation of allocated projects.

* To provide a point of contact for communication and liaison between defined customer project stakeholders and the company for allocated projects.

MAIN RESPONSIBILITIES

* Support deployments through a detailed knowledge of the HL7 and its use to support NHS workflows.

* Lead the integration workstream on deployment projects reporting into the project manager.

* Liaise with other project work streams, where inter-dependencies exist, to ensure that decisions taken support the integration deliverables. Feed any decision taken within the work stream back into these groups.

* Provide regular status reports to identified staff to ensure continued tracking of workstream progress.

* Record and track issues relating to the Integration Workstream and escalate to project staff where appropriate. Provide issue resolution and alternative solution paths.

* Provide/support client with appropriate documentation/templates e.g. integration strategy, HL7 specification, "to be" integration architecture, Workstream plan, gap analysis document etc

* Working with the client, undertake a gap analysis exercise to identify and ensure the current messaging sets can absorb all current/future operational procedures and data requirements.

* Where gaps have been identified raise change request notices and report back to project on progress.

* Working with the client, undertake "as is" and "to be" workshops to identify work required implementing solution being deployed.

* Work with the client to identify and document the requirements around any 3rd party interoperability to be delivered within the scope of the project.

* Support the client in the development of their "to be" architecture.

* Where required develop interfaces using a range of industry standard interface engines (e.g. Rhapsody and Ensemble)

* Support unit and end-to-end testing of interfaces.

* Support the testing of new and maintenance product solution releases.

* Identify, investigate and where appropriate escalate software issues and assist with resolution

* Assist with integration solution testing to ensure fit for purpose and go live

* Ensuring ITIL process is followed for all incidents

* Ensuring regular and timely updates are made to the customer/other internal teams via the issue management tool

* Incident and problem management, making use of proactive monitoring tools to provide early warning and resolution of issues.

POLICY & STRATEGY

* Liaise with and identify the impact on customer organisations of any changes to working processes or iformation flows engaging them in business change, training.

* Prepare regular project reports as directed by the programme and local customer focus.

RELATIONSHIPS

* Maintain relationships with key resources in all areas of the company to ensure consistent approach to the delivery of quality products.

MANUAL HANDLING

* Lift and manoeuvre light goods and equipment in accordance with the manual handling regulations and good practice.

The successful candidate may be required to undertake further duties necessary for the successful performance of the role.

EXTENSIVE UK travel will be required.

To find out more about Real please visit www.realstaffing.com

Real Staffing, a trading division of SThree Partnership LLP is acting as an Employment Agency in relation to this vacancy| Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales