NATO Technical Support Speicalist

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TECHNICAL SUPPORT / USER SUPPORT / 1ST LINE SUPPORT / NETWORK TROUBLESHOOTING / INCIDENT MANAGEMENT / NATO / IMMEDIATE START

ROLE TITLE: IT Operations Specialist

RATE: EUR23 - 27 per hour

LOCATIONS: Mons, Belgium

CLEARANCE: SC Cleared / NATO Secret

DURATION: To start ASAP until December 2018

Duties and Role:

The incumbent will be embedded in CSU Mons and, under the direction of CSU Mons Section Head

Technical Support, will perform the following duties:

-Provide user support for workstation, fixed and mobile telephony services during service

deployment, troubleshooting, restoration, change.

- Assist connectivity troubleshooting activities on data LAN, VTC and telephone network systems.

- Assist network cabling activities.

- Contribute to Service Operations processes through

Skills Knowledge and Experience:

Higher Secondary education and completed higher vocational training leading to a formal technical or Professional certification with 3 years function related experience, or a Secondary education and

completed advanced vocational training leading to a

professional qualification or professional

accreditation with 5years post related experience.

- 3 years working experience in a CIS environment.

- 3 years working experience supporting IT users

- Word Processing: Working knowledge

- Spreadsheet: Working knowledge

- Graphics Presentation: Working knowledge

- E-mail clients/Web Browsing: Working knowledge

- MS Visio: Working knowledge

- Knowledge of the capabilities and deployment of Personal Computers (PC)

- Knowledge of current operating systems and office automation software

It is desirable that the incumbent has the following experience/education:

- Prior experience of working in an inter

national environment comprising both military and civilian

elements;

- Knowledge of NATO responsibilities and

organization, including Allied Command Operations and Allied Command Transformation.

LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.