Product Lead
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This Digital Product Development Agency works with a wide variety of clients to understand their needs, shape their product and then deliver the development work.
The role
As a Product Lead you will be expected to lead all product work on several projects. You will lead the investigation and ideation phases, as well as the composition of the product solution. You will be the primary company representative to the client and lead all non-commercial communication.
You will be confident of making decisions, explaining your processes and thoughts both internally to the team and to their clients, and have experience of consultative agency approaches
You will work with the Managing Director and with a Product Manager to understand the needs of the client, gather requirements for not just what they say they want, but what they really need.
You will attend client meetings to discuss the product needs and the proposed solution; including market forces, the company pain points, marketing of the product and overall strategy of the company and the specific product.
Experience of leading product designers and graphic designers would be beneficial.
You will oversee the Product Managers and Product Owners to make sure they deliver the build process, using Scrum, Kanban or Waterfall methodologies.
You will be responsible for estimation of work and the communication of the work, stories and tickets to the development team in a clear and unambiguous way.
You will be working on 3 to 4 client projects at a time, and you'll need to be able to clearly prioritise your time and effort.
Key tasks
You should be able to:
- Extract client requirements from unclear instructions
- Intelligently discuss the client's product and company strategy in order to lead the client and the product team solution.
- Be familiar with greenfield ideation projects, and comfortable working on early stage conceptually fluid projects
- Drive action and best practices within the product team and the projects you lead
- Present clearly and dynamically to clients
- Manage project deliverables, including resource planning, project velocity and juggling of competing deadlines
You should be very comfortable producing the below yourself or assisting the product team on each of the following:
- Documenting meeting outcomes and actions, and client requirements
- Writing user stories from documented requirements, and acceptance criteria
- Managing Scrum, Waterfall, Kanban or Agile workflows
- Developing wireframes
- Creating user flows, lifecycles, user types, and personas
- Conducting end-user research
- Manually testing acceptance criteria from user stories
- Working with product managers to refine and agree scope and detail of tasks
Key skills
Essential
- Excellent written and verbal communication
- Highly analytical
- Full SDLC experience
- Knowledge of Agile Scrum / Kanban
- Wireframing
- QA testing
Desirable Tools
- Jira, Confluence, Trello
- Excel, Word, PowerPoint
- Balsamiq or other wireframing tools