2nd Line Software Analyst

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An exciting opportunity has arisen for a 2nd line Software Analyst to join and exciting and dynamic team based in Chelmsford, Essex. As the successful 2nd Line Software Analyst you will be supporting a bespoke application that runs in the education sector.

As a key 2nd Line Software Analyst, you will be responsible for supporting and guiding all 2nd line issues within a Microsoft environment. As the 2nd Line Software Analyst, you should be confident responding to queries whilst boasting knowledge and passion.

Key skills needed for the 2nd Line Software Analyst:

* Commercial experience supporting Microsoft Office Applications

* Confidently troubleshoot and resolve queries

* Excellent communication skills

* Experience supporting users on 1st and 2nd line issues

* A keenness to learn new skills and progress your career

* Background working in the education sector, or customer support

This is a great opportunity for a knowledgeable and passionate 2nd line software analyst supporting to join a hugely successful organisation. It is a fantastic platform for the correct person.

2nd Line Software Analyst - Helpdesk, 2nd line, Microsoft, Support, education, customer support

Salary: Up to £22,000 + benefits

Location: Chelmsford, Essex

Please apply immediately for consideration!

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