Video Integration Engineer
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For a big international client of us, in Amsterdam, we're looking for a Video Integration Engineer.
Main Responsibilities:
* Participate in early phase of projects, preferable in the development phase to take the opera rational needs in to account.
* Gather and analyse data to establish operational requirements
* Work directly with decision makers and end users to understand, define, and document current and possible future reporting goals, needs, and requirements
* Collaborate with technology team members, end users, and other stakeholders to ensure smooth on-boarding into Operations
* Identify trends in the service monitoring tools/dashboards and baseline KPI's.
* Prepare/consolidate the operational and technical Knowledge Base Management system including WiKi etc
1 Prepare Event Management (Monitoring & Healthcheck) work instructions
2 Prepare Incident Management and Diagnostic work instructions
3 Change/Deployment/Warranty technical validations and aftercare work instructions
4 Deliver Job Scheduling Management (Housekeeping) system and associated monitoring
Load & Performance testing:
1 Load Testing
2 Stress Testing
Operational Readiness Acceptance:
1 Ticketing Tool: Any new product(s) / service(s) and associated profiles must be setup correctly in the relevant tool allowing full support.
2 Operational tools: All Impacted Operations tools as called out during HLR, DBR and IA have been updated and tested.
3 Training as called out in the IA has been provided along with supporting material.
4 Monitoring: Any new systems/devices being introduced as part of the project need to be integrated into the monitoring tools used by Operations with the correct priority and alarm criteria.
5 Management Connectivity (Access): Operations must have the relevant access to any new or changed systems.
6 Reporting: Any new or amended reports have been developed & delivered.
7 3rd Party Vendors Operating Model & Funding
Knowledge, Skills & Experience
· Strong analytical skills and the ability to see at both the helicopter view and focus on detail.
· In-depth knowledge of Linux and cloud technologies [aws, kubernetes, docker etc], certification is plus
· 3-5 years+ experience in Telecoms/ISP/TV and solid understanding and working knowledge of the OSI
· Fluent in English (verbal & written) and preferable 1 other European language.
· Experience with at least one type of Java application environment, e.g. JBoss, Tomcat, Websphere.
· Strong and dynamic individual, with the ability to thrive under pressure
· Exposure to and understanding of Internet, TCP/IP Systems and Protocols, and Unix based systems.
· Solid awareness of production operational processes, preferably to ITIL level (certification not required)
· Systems scripting, shell programming, Perl, Ruby, JavaScript
· Knowledge of Apache Web Server Administration and Oracle database Administration [certification is plus]
· Proven ability/experience working in a multi layered international matrix organization having people with different cultural backgrounds
Michael Bailey International is acting as an Employment Business in relation to this vacancy.