Network Operations Systems and Capability Automation Specialist
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O2 is the commercial brand of Telefonica UK Limited, a leading digital communications company owned by Telefonica S.A. With over 25 million customer across the UK, O2 is one of the world`s most innovative companies putting our customers at the heart of everything we do.
We are more than just a network. We open up the endless possibilities of technology, connecting our customers to the things that they love and exploring new ways to open up the world for them.
We are always on the lookout for great talent. Just like our customers, we offer our employees more. From a choice of benefits, rewards, training and ongoing career development there are many reasons to join O2.
About the Team:
The team oversees and governs the support systems and capabilities on behalf of Network Operations, as well as governing the integration of technical service deliveries into our Service & Performance Management Centre to meet our Customer, People, Business and Technology needs.
Your Role:
Your role will be to help maintain and develop the highly automated fault resolution systems in order for Telefonica to achieve its automation and availability targets demanded by the business in order to deliver a highly automated Monitoring Centre.
Responsibilities:
-You`ll be responsible for pro-actively developing, monitoring and maintaining
the Automation Systems and Capabilities Toolsets that are under the team`s
remit, in order to carry out these task you will need to have proven IT and
Network skills
-You`ll be required to handle 1st and 2nd line administration and support,
resolving internal customer and network support system issues working with
vendors, other Telefonica teams and managed services, as well as assisting in
the delivery of fixes and upgrades to these systems to support the continuing
network evolution
-Maintain an advanced level of knowledge on defined Networks Element
Management Systems and associated business processes to ensure the best
customer automation solutions for the SPMC
-Enhance and develop automation processes and toolsets to ensure continual
improvement within the Service and Performance Management Centre
(SPMC) monitor and fix environment
-Engage with projects and solution suppliers to ensure Automation tools,
systems and capability are fit for purpose and meets the operational
requirements for alarm monitoring
-You`ll also be required to drive automation and develop processes in the
automation toolset which will include having the ability to manipulate and
develop UNIX, Perl, Java and HTML / PHP scripts
Skills & experience:
-Working Knowledge and proven experience of Java programming, UNIX and
Perl
-Working Experience in other programming languages (Bash, Python, HTML,
PHP, Javascript) would be beneficial.
-Knowledge of OSS Network Automation tools such as ASTRO (SEP/AOR),
OPS, FMX, SAfE, and Entuity, BMC Truesight, Netcool, NetAct, Ericsson
OSS-RC
-Knowledge in various type of network technologies: Cellular (2G/3G/4G), IP
and experience working in a network operations environment Systems
and infrastructure
-Knowledge and hands-on experience with databases: PostgreSQL, Oracle,
MySQL, PL/SQ
-Beneficial experience, dedicated software developer, experience with Object
Oriented programming languages, Object-relational mapping frameworks,
experience developing web applications, Web development frameworks
-Administer automation toolset working with the platform and database teams
to ensure processes and toolsets availability meet the required SLA`s
Additional Information:
Grade: PTG
Salary and benefits:
We are looking to pay a competitive salary (depending on experience) for this position, and in addition we have some great benefits that could include a bonus, life cover, health care, holiday entitlement and lots of flexible benefits too.
Telefonica`s commitment to a great work-life balance allows us to consider flexible approaches to working. Like to know more? Feel free to raise it.
Joining Telefonica means opening up a world of freedom, support and possibility. A fascinating world where you`ll be able to think bigger, be bolder and try new things. And where there are endless opportunities to develop your career.
There`s so much to discover. Your adventure starts here.
Closing date: 3rd April 2018