Technical Support Engineer

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Technical Support Engineer

Some people see data as facts and figures. But its more than that. Its the lifeblood of business. It contains an organisations history and its trying to tell you something. SAS helps customers around the world make sense of the message.

Would you like to be a part of this and help share the bigger picture?

We are passionate about recruiting great people into our business and developing their talent. This year we have an exciting Graduate opportunity, we are looking for an Technical Support Engineer to join our team as part of our brand new Masters Apprenticeship Programme.

Day to day you will provide technical support for SAS software applications on multiple operating systems or platforms by applying knowledge of software usage, features, and functions. You will proactively communicate to clients across the globe on a daily basis solving complex SAS issues and advising how to most effectively use SAS software to ensure high customer satisfaction.

As a Technical Support Engineer you will routinely build knowledge of SAS language and programming skills along with sharing product knowledge to improve the quality and design of future software releases.

Training and development is a key factor with this role, you will gain accredited qualifications SAS through our onsite training centre alongside distance learning a Masters degree from a leading UK University.

Here at SAS a work life balance is important to us. We promote a fun working environment evident from our football and cricket pitch on site available to use in addition to other great facilities we have to offer.

In return we will offer you comprehensive flexible benefits package including competitive salary, pension, life assurance as well as group income protection and health and wellness benefits such as subsidised gym memberships as well as private medical insurance.

The role is based out of our office in Marlow, Buckinghamshire a modern working environment with superb facilities designed to promote wellbeing and collaboration.

,u>Minimum requirements:

- Degree in STEM related subject

- Achieved or on target to achieve a 2:1 or above

- Passionate about technology

- Curious, analytically minded and a natural problem solver who thrives finding solutions to complex issues

- Excellent communication/ presentation skills and capable of building strong relationships

As the leader in business analytics software and services, SAS transforms data into insights that give our clients a fresh perspective on their business. They can identify what’s working. Fix what isn’t. And discover new opportunities. At SAS, we set the bar high for our employees and provide a culture that fosters creativity and innovation, if this sounds like you then please apply.