Field Support Engineer


Premium Job From CloudDirect

Recruiter

CloudDirect

Listed on

3rd January 2018

Location

London

Salary/Rate

£26000 - £28000

Salary Notes

Competitive

Type

Permanent

Start Date

ASAP

This job has now expired please search on the home page to find live IT Jobs.

We are seeking a Field Support Engineer to take on the responsibility of providing support to our clients. Primarily the role will be office based but you will be required to visit multiple customer sites on a regular basis.

Cloud Direct

We’re a bright, capable bunch focussed on helping ambitious companies move to the cloud easily and safely. We’re a Microsoft gold cloud solutions provider (CSP), driving high growth around Azure and Office 365.

Fast moving and entrepreneurial, we’re recruiting ambitious people committed to excellence and personal growth along with the business.

Today, there are about 200 of us across Bath, Bracknell, London and Cape Town, with more exciting growth plans in the pipeline. We help our people dig deep to make the most out of their careers with Cloud Direct - we believe "more is in you…"

With great financial and lifestyle benefits, we also have a 'fun fund’ and regular sporty, foody and social occasions.

We recognise that our people drive and inspire the business - two reasons why we’re Investors in People - Gold.

Responsibilities

Essential

                                                  Microsoft Desktop (7/8/10 Operating Systems)

                                                  Microsoft Productivity Suites (Office 2007 - 2016)

                                                  Backup Solutions (Veritas Backup Exec, Max Backup)

                                                  Administration of Microsoft Server 2008/2012

                                                  Administration of Microsoft Active Directory

                                                  Administration of Microsoft Exchange 2010/2013/2016

                                                  Office 365 administration

                                                  Azure administration

Desirable

                                                  Virtual Technology (VMware vSphere, Hyper-V)

Advantageous

                                                  Networking (Cisco Firewalls/Cisco Switches/HP Switches)

                                                  Storage Solutions (NetApp, EMC, Dell, HP)

                                                  Basic Linux Knowledge

                                                  Knowledge of monitoring systems (PTRG)

Experience and skills required

                                                  A minimum of three years Field Support hands on experience in an IT Desktop/Server support role

                                                  Bachelor's degree in Computer Science, Information Systems, Engineering, or MCSE/MCP/CCNA certification or qualifications are desirable

                                                  Logical approach to problem solving

                                                  Excellent inter-personal skills with good time management

                                                  Proven customer service & communication skills

What do we offer you?

                                                  Pension contribution

                                                  Health care cash plan

                                                  Life Assurance/Critical Illness/Income Protection

                                                  Birthday lunches

                                                  Fun Fund

                                                  Many more...

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